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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-12-03

"Received product in 2 days as promised. Would use again in future."


Verified
5/5

2014-12-02

"Your service has been excellent"


Verified
5/5

2014-12-02

"Very satisfied Came quick and no hassle. I new what was going on the whole time thanks. JEM MECHANICAL"


Verified
1/5

2014-12-02

"Twice I have tried to order a product only to have the delivery put off without any kind of notice."


Verified
4/5

2014-12-02

"Deliverer would not bring unit into house."


Verified
5/5

2014-12-02

"I like my GMH8 furnace, installed it myself, took days, I have made air flow improvements to bring more air into the sides, where the return air gets drawn into the squirrel caged fan housing, the thermostats battery had expanded with corrosion, its R and W contacts wouldn't close, so new thermostat didn't work, we need a new t-stat that turns on at 67, off at 75, I'm happy."


Verified
5/5

2014-12-02

"Easy to order, quickly delivered, all around a good way to get the filters I need."


Verified
5/5

2014-12-01

"I was very pleased with the customer service I received before and during the purchase. I had several questions I had which they answered promptly. The delivery was quick and on the scheduled delivery date.

I have not installed the system yet, but I expect to get the same type of response. Excellent.

Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-12-01

"Very Satisfied. Quick delivery!"


Verified
5/5

2014-11-30

"Nice web site. Great price. Even sent e-mail with product related documents. Fast shipping. Thanks!"


Verified
5/5

2014-11-30

"Nice touch sending the PDF install manual in an email!!"


Verified
5/5

2014-11-28

"We had a week of low temperature in the NW. The first day of it our furnace went out. All the local HVAC companies said it would be 6 to 8 weeks before they could even come take a look and estimated $3800 to $4000. I ordered the Goodman GMS80403AN from Alpine Home Air. It arrived in less than a week. My furnace is in the crawl space under the house so it took me a full day to change them out. I am sitting in a nice warm house now. Install was easier than I thought."


Verified
5/5

2014-11-28

"Overall very helpful and very qualified. Hope to get the equipment installed soon and possibly use them for any technical issues"


Verified
5/5

2014-11-28

"Great customer service. Original shipment was lacking the second box (the vent kit), and customer service had it to me the next day, with no trouble."


Verified
5/5

2014-11-27

"quick delivery
good price
thanks
"