"Best online shopping experience I've had."
"Shipped to commercial address , shipping price in order changed but when I checkout, it went back up to original"
"I paid $16.00 for 2 day shipping item was shipped on thurs and I did not receive product until tues "
"i have purchased and installed several units from alpine home air products. very good quality and prompt service with wiring diagrams and exploded views. will definetly be a return customer. thank you gene mcniel"
"Unit arrived within estimated time free of damage. Had it installed and running in two hours."
"order was delivered on time.Installing this saturday."
"very nice to see a co. that provides great service. hard to find these days."
"Do not have it installed yet. I will send a comment when it is working. Patricia Wesney"
"Everything came quickly and as ordered. I would definitely recommend Alpine to others."
"was a little disappointed with shipping communication was told several times that my order would ship that day or next day and never received the e-mail confirmation. Then after ?? phone calls (Friday) I was told furnace showed it would be shipped that day and that I would receive an order confirmation Friday night night never received e-mail confirmation that night Monday came called again Alpine said "sorry your order never got on the truck Friday it should be going out today and you should have it delivered Thurs. Monday afternoon came had a voicemail from R&L carriers and my shipment was delivered Tuesday?? Upon receiving my invoice it showed it shipped on Oct.9th??? Why was I being told all along that it HAD NOT been shipped? Anyway in the end I am happy I received my shipment when I did "
"Quick delivery. Product was very good quality. I will use this company again for my HVAC needs."
"Very quick turn around time"
"Delivered on time, well packaged!"
"Very helpful and knowledgeable with selecting the right furnace for my home. The new furnace was delivered quickly and the installation which I did my self was fairly easy. I would highly recommend Alpine. Awesome people !
"
"Didn't just have parts in the box, they had all the information about the installation in the box as well as that they had alot more information online."
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Tonja,
I apologize for the confusion. Your order shipped on the 9th of October but we emailed your tracking number to you last night. Typically we scan the tracking number out the same day your order ships, but this one was skipped by accident.
Thank you for your order.
Karen Tovey
Alpine Home Air Products”