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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
2/5

2014-10-05

"Got shipped to the wrong address and someone brought it to my house.
"


Verified
5/5

2014-10-04

"Always helpful. Quick arrival after ordering. "


Verified
5/5

2014-10-04

"They seemed very prompt with my order and the information on there web sight was fairly helpful."


Verified
5/5

2014-10-04

"Very happy with how quickly my product arrived. Will be ordering again Thank you Alpine "


Verified
5/5

2014-10-03

"Bought for another person"


Verified
5/5

2014-10-03

"Very efficient and timely service. Thank you!"


Verified
5/5

2014-10-03

"it arrived on it's due date. no damage, but it was not secured to the pallet. it could tip over very easily. but it didn't. thank you."


Verified
1/5

2014-10-02

"Ordered and paid for online. Was advised 35 units in stock and that mine would ship right away, seven days later finally ships. I email and phone Alpine and no one gets back to me. To date still have not received my furnace."


Verified
5/5

2014-10-02

"Had what I needed and shipped it fast."


Verified
2/5

2014-10-02

"After i order the AC they did not tell me they are not going to send to me until 7 days later. Till today 11 days later and still have not receive their notice to tell me what happened? I have not receive it yet. I am not happy witm them. "


Verified
5/5

2014-10-02

"fast and perfectly as described"


Verified
1/5

2014-10-01

"Ordered a gas furnace/heat pump "package" on 9/19/2014 told it will ship on 9/22/2014 in PM .....multiple phone calls later saying they were swamped with orders?? now its 10/1/2014 and were cold!!! Oh also they don't return voice messages "because they are too busy to listen to them" and that was with a laugh!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-10-01

"Could not have been any better. Would not hesitate to deal with you again.
Thanks
Ken
"


Verified
5/5

2014-09-30

"The shipment arrived in a few days and the filters are as we had ordered. We will order from you again."


Verified
1/5

2014-09-30

"I ordered last Monday second day air. Called on Wednesday and they said it should ship Friday. Here it is Monday night again and still hasn't shipped but they charged my credit card last Tuesday."