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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-09-04

"Very satisfied with delivery times.The product was perfect and exactly as stated... Customer service is great. Could not be more satisfied.
.
"

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Verified
5/5

2014-09-03

"very happy with quick service"


Verified
5/5

2014-09-03

"Delivered on time and in good condition"


Verified
5/5

2014-09-03

"Got what I ordered very quick and a good price"


Verified
5/5

2014-09-03

"very quick delivery and very satisfied"


Verified
5/5

2014-09-02

"I have order 3 ac from Alpine and have always gotten what I expected and got it quickly"


Verified
4/5

2014-09-02

"Havent got it installed yet but to this point I am Satisfied."


Verified
4/5

2014-09-02

"It may not be Alpine's fault. More like the delivery company. Time frame was not only an 8 hour period, which I remained at home for delivery, but actual delivery was later, at which time I had already told the company I could not be home. It was their time frame, not mine. They told me; I wasn't asked about convenience. Okay. I dealt wit that. But like I said, they didn't deliver when promised and it caused a problem having help to move the unit to the proper location. Maybe not a huge issue to some, but a day's delay for me. "


Verified
5/5

2014-09-02

"Very happy with Alpine - Ordering was easy and shipping was fast. Rinnai furnace was very well packed and delivered by R&L Carriers in perfect condition."

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Verified
5/5

2014-09-01

"5th or 6th time I've ordered from Alpine. Never a problem; great service."


Verified
2/5

2014-09-01

"Return and exchange policy is not customer friendly. I ordered wrong air filters by mistake. I was told that I needed to pay for all shipping: pay to return the ones I bought by mistake and pay for the right kind that I will buy. These are in addition to the shipping i paid in the first place. I would have paid about $60 on all shipping. Although it is my fault to have bought wrong items, their return policy makes me not use this company again. "

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Verified
5/5

2014-09-01

"Items arrived in good order , I then installed them and every thing works great . "


Verified
5/5

2014-09-01

"I would recommend this company to everyone.
They are prompt and efficient.
"


Verified
5/5

2014-09-01

"This product came in perfect condition, unlike two previous exact same Goodman units ordered from National Air Warehouse. My experience with the company other than Alpine was no help and no warranty at all. Alpine delivered the unit in good shape and it works perfectly."


Verified
5/5

2014-09-01

"The handling of the order was quick and the communication was professional. Could not ask for better.
Thank you
"