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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-09-01

"Excellent and prompt service. Everything arrived via standard shipping in 2 days and was in perfect condition. Price could not be beaten for such high service. "


Verified
5/5

2014-08-31

"These guys rock! Ordered a system on Friday and was delivered complete on Tuesday! The email manuals they sent were great to study before the equipment arrived. Highly recommended!"


Verified
1/5

2014-08-31

"I still have not received my air conditioner unit. It was suppose to be delivered at my house Thursday and never came I called delivery company and they said they were going to bring it Friday and it still never came. I called the delivery service and said it wouldn't b delivered till Tuesday. Basically the delivery company is stalling on my delivery and not very dependable costing me time and money waiting on them to deliver my product. "


Verified
5/5

2014-08-30

"Wonderful company to deal with. They tell you if the item(s) you want is/are in stock. They guide you through the process to make sure you are getting exactly what you need. If I ever need anything else, ALPINE is my go-to company."


Verified
5/5

2014-08-30

"I couldn't use the thermostats because of my error, however, excellent customer service and very quick refund. Thank you!"


Verified
5/5

2014-08-30

"Good selection & service. "


Verified
5/5

2014-08-29

"good price, got my items quickly."


Verified
3/5

2014-08-29

"Got what I ordered. Product is great. Price was right. BUT...
It was sent to my rural address in an 18-wheeler, fedex delivery, and he refused to drive the truck up the driveway. After a dispute, he finally used his tow dolly to bring it up the lane, a very long uphill lane. Fedex is probably following policy. Shipper should have known not to send a furnace via Fedex, since all large orders on a skid will come on a semi.
"


Verified
5/5

2014-08-29

"Product was here before I knew it. Fast service."


Verified
5/5

2014-08-29

"Have not had it installed yet but received it in a timely manner. "


Verified
5/5

2014-08-28

"Very satisfactory transaction, excellent communications from Alping. Highly recommended!"


Verified
5/5

2014-08-27

"Joseph was extremely helpful in specifying the right equipment to do the job and making sure everything that would be needed was included in the order. It was great working with Alpine! "


Verified
5/5

2014-08-26

"Received the unit much quicker than expected! It was only 3 days from when we ordered. Very pleased with the customer service."


Verified
5/5

2014-08-26

"fast shipping and deliver smoothly. "


Verified
5/5

2014-08-26

"Shipping was on time. The coil was a near perfect match for the existing coil. Out HVAC tech had it installed and operating in less than an hour. We saved over a thousand dollars on our replacement. I will recommend your company. thanks so much."