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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-09-15

"While I have yet to enjoy the product as I am awaiting my contractor to install it, I can say that the experience with ordering, receiving my delivery quickly and with a courteous freight company, I will indeed recommend Alpine Home Air Products to friends and family in need of their offerings."


Verified
5/5

2014-09-15

"Friendly Service, good communication, quick shipping "


Verified
5/5

2014-09-15

"Received my LP Gas hot air furnace in a week, very fast, came in good shape, no problems receiving. I called them for some info and they are very friendly, good prices. I'm a customer for now on. "


Verified
5/5

2014-09-15

"Fast delivery. Product as described."


Verified
5/5

2014-09-15

"happy....except schematic in booklet was to faded to read! "


Verified
5/5

2014-09-14

"No complaint's yet. I hope I never do ."


Verified
5/5

2014-09-12

"Quick delivery nd they answered all my questions."


Verified
5/5

2014-09-12

"My comment is that it is a pain in the ass to have to comment. I am very satisfied and that is sufficient."


Verified
5/5

2014-09-12

"Quick delivery. Easy to install air handler and heater unit. "


Verified
4/5

2014-09-11

"I placed my order over a week ago and it was NEVER processed. I spoke to Nicole and she told me the warehouse is closed due to an inventory in process. I left a voicemail for the owner Andrew who NEVER returned my call. This company is has poor customer service. When you first call, you wait approx 15 minutes to get a live person. While waiting, you listen to several people praising how good this company is. WHAT A JOKE!!!!!!! CORRECTION TO FIRST POST!!!! THIS IS A SECOND UPDATE TO MY REVIEW. Alpine Air did finally call me and explain that what occurred is extremely rare and never should have occurred. The fact that they called and addressed the problem by sending my delayed product overnight, tells me this company actually cares and did the right thing. I wish more companies were like Alpine air admitting things happen sometimes. Great Company. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-09-11

"SERVICE WAS GREAT, FREIGHT COMPANY DESTROYED OUR UNIT SO REFUSED,CALLED TO REPORT IT AND HAD NEW ON WAY WITH IN 24 HRS NO HASSLE ON REFUSAL GREAT JOB THANK YOU VERY MUCH"


Verified
5/5

2014-09-11

"Cheapest price on filter I could find. Will buy from Alpine again."


Verified
5/5

2014-09-11

"Shipped so fast, really appreciated that. Great service, A+"


Verified
5/5

2014-09-11

" The whole process was quick and simple. I never expected my products so quick and free delivery was the kicker"


Verified
2/5

2014-09-11

"Products were delivered a week later than initially promised."