ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
1/5

2014-05-25

"I discussed by email the requirements for replacing the evaporator coil on my R-22 system. I ordered the coil - and the instructions differed from what I was told.

I was then told I needed to order another part specific to R-22 installations. This was my original question that was discussed prior to ordering the coil, and the answer was misleading/incorrect.
"


Verified
5/5

2014-05-23

"the grate arrived very quickly and looks so much better than the metal one on the outside of the building."


Verified
2/5

2014-05-23

"I ordered a complete system expecting delivery to be within 2 weeks as the project the equipment was intended for was 3 1/2 weeks out . after not recieving a confirmation of the order being shipped in several days I tracked the purchase online to find the evap coil had been backordered even though the web page still has it listed as in stock. I will say customer service was very helpful in this matter but the problem was not found until someone went to physically pull the order for shipment now I have an unhappy customer and will be late with the project"


Verified
1/5

2014-05-23

"HAVE NOT RECEIVED UNIT. IT WAS SAID BY EMAIL THAT IT WAS ON BACK ORDER STILL NO WORD ."


Verified
5/5

2014-05-23

"Sales folks are very helpful, shipping was quick. Job well done."


Verified
5/5

2014-05-23

"Arrived the next day--I was stunned!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-05-23

"Delivered as promised. This is the second time I have used this vendor. Very good service and value."


Verified
5/5

2014-05-22

"Very fast shipping. Packaged well. I will install this weekend."


Verified
5/5

2014-05-22

"The filter frame i purchased is just as described. Delivery was very fast. Nicely done all around. "


Verified
5/5

2014-05-22

"Everything working but, I purchased a 2.5 Ton Compressor and all of the installation instructions and packing list say it's a 1.5-5. Can you tell me
if I received what I ordered and paid for????
"


Verified
5/5

2014-05-21

"Arrived very quickly and arrived as described"


Verified
1/5

2014-05-21

"Placed an order that was supposed backordered. I have no update on when the expected fill date is and have had no further correspondance since i placed the order. "


Verified
5/5

2014-05-21

"The condensor fan was a drop in replacement for my old unit. Worked perfectly."


Verified
5/5

2014-05-21

"Got what I payed for, very well packaged. "


Verified
2/5

2014-05-21

"I am still waiting for products to be delivered."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A