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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-05-14

"Air filters were delivered on time as expected. Great experience."


Verified
5/5

2014-05-14

"The price was very good better than anything I could buy local shipping was FEDEX very easy to work with and fast and free shipping made a lot differance I will check your web site in the future for my needs( very satisfied )"


Verified
5/5

2014-05-14

"This is my second order with Alpine and I will order again! "


Verified
5/5

2014-05-13

"There was a slightly bent copper tube protruding out of the side of the evaporator, it was mostly unshielded which is not a good thing...I did check it out thoroughly before delivery person left and did denote on shipping...I had installer look at it and appears alright..."


Verified
5/5

2014-05-13

"Very good service including order status by email which helps considerably with scheduling installation for the end user of products. The shipment came packaged and labeled well also for crate handlers between destinations. Very satisfied with the whole order process."


Verified
5/5

2014-05-13

"i haven't installed furnace yet but delivery was prompt and curteous.
matt
holland,ohio
"


Verified
5/5

2014-05-13

"My order was delivered quickly, as for the equipment we haven't installe it yet. We'll be doing that over the next 2 days."

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Pricing of products and services
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Verified
1/5

2014-05-13

"This was my first experience with ordering from Alpine Air. They did not ship me the part I ordered. I had to call them for an RMA number and shipping label to return the wrong part. Since I was in the middle of a job, I had to purchase the correct part locally, which cost me more time and money. I will think long and hard before ordering from Alpine Air in the future."


Verified
4/5

2014-05-13

"I had an overall good experience ordering from Alpine Home Air Products. The only thing that would have made it better for me would be to know up front whether or not something is in stock or not and will have to be back ordered. I did not receive notice that the item was out of stock until after my order was placed. "


Verified
3/5

2014-05-13

"shipping was free BUT delivery was scheduled for delivery between 12 & 3 so I planned my day off around that schedule. no show by 4:15 so I called the carrier - truck was at some center should be 45 minutes...at 6:30 called the carrier again !! Driver ran out of hours & returned to the terminal would I like to reschedule??? So my next day off ( a week later ) will be spent waiting to see if my delivery will show. Can't be satisfied with what you don't get!!
Not alpine's fault but they did pick the carrier ( RL carriers )....
"


Verified
5/5

2014-05-12

"Quick delivery. ...... love that it accepts paypal"


Verified
5/5

2014-05-12

"I ordered the parts on Monday and I received them by noon on Tuesday. They arrived in excellent condition, and were shipped by a well-known freight company.
The people at Alphine are very helpful and you can count on them helping you make a decision on Air conditioning stuff if you aren't sure what you need.
"


Verified
5/5

2014-05-12

"Products were a great price, shipped incredibly fast and arrived without a scratch. The delivery company was excellent and adding liftgate service was more than worth it. The delivery person unloaded the pallet and used a dolly to place my purchase in my garage. Great service, prices and products. Couldn't be happier."


Verified
5/5

2014-05-10

"Quickly filled orders, the right item arrived on time at a fair price, you can't beat that"


Verified
1/5

2014-05-09

"must find a better solution to verifying customers identify and processing of the customers order. I would have liked to do more business with you but this is not working for me, arnold fredericks. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A