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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-01-12

"Excellent service!! Fast delivery!! Will be reordering when needed. Thank You!!"


Verified
5/5

2014-01-11

"Very satisfied. Delivery was very quick."


Verified
5/5

2014-01-11

"I received great service in answering questions etc. before ordering. The original was mis-entered, but when I contacted a representative, the misstake was corrected and my bank was reimbursed promptly. The order was shipped by two shippers, Fed-Ex and UPS. The order for ONE thermostate became four thermostates. I contacted you immediately for instructions to correct this error. I was told that you were shipping a replacement thermostate (?) and was instructed to return the shipment of 4 thermostates. A prepaid shipping label was E-Mailed to me and I returned the whole shipment, as instructed. I HAVE NOT RECEIVED THE REPLACEMENT THERMOSTATE I WAS TOLD WAS BEING SHIPPED??????????????. Bob Siemon "


Verified
4/5

2014-01-11

"Shipped fast, excellent quality, reasonable price. I was a little disappointed that the description failed to mention that it was swivel mount and needed special caulk to seal the swivel ball, or I would have added some to the order. now I will have to find some locally because the shipping for a tube will be far more than the cost of the sealer."


Verified
5/5

2014-01-11

"The order was delivered in a timely matter. delivery was much quicker than some products I have ordered."


Verified
5/5

2014-01-10

"Just like last order. No problems."


Verified
5/5

2014-01-10

"All items arrived as ordered. the trucking company was very helpful with the delivery.I am very satisfied. "


Verified
5/5

2014-01-10

"I was very happy with the total online experience. Your site was very easy to use and accurate. I was pleasantly surprised the furnace I ordered shipped just hours later that friday. HOWEVER, the furnace arrived in Plover, WI (just an hour away from us) on Saturday with expected final destination Monday morning. To make it short, we had members from our congregation drive down to the Fed X distribution center to pick it up Tuesday for Fed X was not able to get there trucks started to complete delivery. Otherwise, our furnace has been installed and there have been no problems. Thanks ..... Rick"


Verified
5/5

2014-01-10

"Installation was easy tech support was very helpful"


Verified
5/5

2014-01-09

"This is the second time I've purchased from Alpine Home Air Products. The price is right, it arrived on time and well packaged. My expectations were met and I would buy from them again without hesitation."


Verified
5/5

2014-01-09

"good quality and quick delivery"


Verified
5/5

2014-01-09

"good price, good service, prompt delivery. Was nervous about the shipping and almost didn't order due to all the shipping warnings about damage. Made me feel like they have allot of problems with their shipping company and that maybe I should buy elsewhere."


Verified
5/5

2014-01-09

"We purchased a Goodman GMVC950453BX 46,000/32,000 BTU Furnace, 95% Efficiency, 2-Stage Burner, 1,200 CFM Variable Speed Blower, Upflow/Horizontal Flow Application to replace our 1964 (!) furnace. Because we moved the furnace out of our walkout basement laundry room and into an unheated storage area of the basement we also purchased a return air plenum, supply air plenum, a sheet metal transition kit, an Aprilaire 2410 air handler and a Honeywell TH6220D1028 FocusPro 6000 thermostat. At the same time we also removed our old tank water heater and put in a new Rheem outdoor tankless water heater. All this activity in the dead of winter took 3 of us 2 days to do and we are very happy with the results so far. Our old heater had been nursed along by rebuilding the motor and working on the fan 2-3 times each winter and it was giving the screaming bearings of death... it is amazing how quiet the new setup is!"

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Verified
5/5

2014-01-09

"Everything just as ordered. Packaging improved over last years order. Easy to open and well protected. FAST shipping!"


Verified
5/5

2014-01-08

"Quick, cheap and arrived within a week, looked as expected."