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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2014-01-08

"The furnace arrived in a timely manner. This company exemplifies customer service. They are wonderful! Thanks again. I'll absolutely be a return customer."


Verified
5/5

2014-01-07

"Quick and easy purchase along with the best price I could find on the internet. Saved a lot of money vs a commercial company. Shipped quick and arrived well packaged."


Verified
5/5

2014-01-07

"everything came in quick. very satisfied"


Verified
5/5

2014-01-07

"Alpine did exactly as expected. However my opinion of UPS is in the toilet.

Package was due to be delivered Friday and they claimed the weather was too bad between Lexington, KY airport and my home 100 miles away all clear dry interstate hwy and clear 2 lane clear, dry, road to my house. They were to deliver it to me today 12/6/14 and the weather was supposed to be much worse than Friday. I arranged to have it delivered to the UPS center 15 miles away. No one there had a clue or could find it until I accessed my email on their computer. Not the "on the ball, efficient", organization I always admired.
"


Verified
5/5

2014-01-06

"Good selection of products at great prices. Great place for the home DIY person."


Verified
1/5

2014-01-06

"I was charged the amount as confirmed on my credit card account, even before product was shipped. In fact, they forced me to waste my time for over an hour to deal with ludicrous call my credit company asking to add the "alternate shipping address" when in fact credit company told that business address do not need to be added because by default it is an allowed shipping address!! Go figure. Anyway I ended up cancelling the order, and went with another dealer for 10% cheaper :-)"


Verified
3/5

2014-01-06

"I have not received my goods yet, so to early to tell if I will do any more business with Alpine."


Verified
5/5

2014-01-06

"alpine air was fast and effecient"


Verified
5/5

2014-01-05

"They did everything they said they would and more. What else would you ask for?
"


Verified
5/5

2014-01-05

"Product works great. Removing humidity from 4000 sq ft fitness center. Levels were around 80% and now down to 50 & 55%"


Verified
1/5

2014-01-05

"I still have not received my order or received a call, you have my money and I have nothing except a very cold home. "


Verified
5/5

2014-01-05

"Love the new furnace! Thanks"


Verified
4/5

2014-01-04

"Like the product but the manual needs upgraded. Using a ptac in a shop setting and had to call the alpine service rep, who was very helpful, to get the unit off the FP function which was not included in the manual."


Verified
5/5

2014-01-03

"No hassles- received exactly what I ordered on time."


Verified
5/5

2014-01-03

"My first time experience with the Alpine home store and it was outstanding. I ordered standard shipping UPS ground, but the item arrived the very next day. The item was packaged well and the filters were not crushed or dented in any way. Perfect fit for my Honeywell furnace filter replacement. Great price. Highly recommend them and will definitely buy my filters from Alpine from now on."