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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-11-04

"So far everything has been great. The delivery and all the items came just like I ordered. I said some what satisfied only because I haven't had the unit installed yet, but I will give a follow up once it has. So far --- so good!"


Verified
5/5

2013-11-04

"I purchased a Goodman modular blower unit and electric heat kit from the web site. Every step was fast and easy. Had my order sitting in the garage in less than a week. Your price was much less and had the parts in my hand faster than local shop could do! Great doing business with you. Thank you."


Verified
3/5

2013-11-04

"The transaction, delivery was very good. But the product ( filter for honey well electronic air cleaner) doesnt feel like it is well made."


Verified
5/5

2013-11-04

"the correct part was delivered and it works that makes me very satisfied"


Verified
5/5

2013-11-03

"We received our parts promptly. Service was great. "


Verified
5/5

2013-11-03

"quick delivery, excellent product!"


Verified
5/5

2013-11-03

"I was extremely pleased with my alpine furnace purchase and delivery. Everything went very smoothly and I now have heat that works. I couldn't be happier."


Verified
5/5

2013-11-03

"I ordered the part online & received it on the date it was promised. "


Verified
5/5

2013-11-03

"I received my furnace in two days, it shipped from Kentucky to nashwauk mn. Free shipping was great and easy to install."


Verified
5/5

2013-11-02

"Very happy with these folks. Web site easy to use, easy to place the order, and they keep you informed by e-mail as the order is being processed and then shipped. Ordered late on a Friday afternoon and received my item by UPS the following Wednesday. "


Verified
4/5

2013-11-02

"Didn't receive the gas line "


Verified
5/5

2013-11-02

"Ordered on a Saturday 10/26/13 and was delivered on Thursday 10/31/13. No damage to any of the packaging. I will definitely do business with Alpine Home Air Products again.
Tim from Prospect,Ct
"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Verified
5/5

2013-11-02

"The furnace arrived in great condition. The shipper called in advance to notify me of the delivery and the driver was very courteous.
All good, thanks Alpine!
"


Verified
5/5

2013-11-02

"The entire process was a pleasure from start to finish. The website was easy to browse, the ordering process was simple and the delivery was the best that I have ever encountered. The customer service staff was courteous and technical support was always ready to help. And if this wasn't already more than you would receive anywhere else, the prices are very affordable! The ironic part of this story is that I had been working with several companies that did not provide decent customer service, or technical service and all it seemed they wanted was for me to take out a loan so I could pay them. If it wasn't for that type of service steering me in the opposite direction, I would have never found Alpine. You guys are doing it right! Keep up the good work.
Ron from Yuba City, Ca.
"


Verified
5/5

2013-11-02

"Good price on this furnace and also timely delivery."