ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-10-28

"So far so good.
Had what I needed; just wish I had found them sooner.
"


5/5

2013-10-27

"The product was shipped promptly and arrived undamaged.
The trucking company was great to work with. Thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-10-27

"Part of the box was crushed so when I opened it one of the filters was crushed so had to try and adjust to get in "


Verified
5/5

2013-10-27

"Very fast shipping, merchandise arrived in good condition and lots of information and support. I would not hesitate to order again."


Verified
5/5

2013-10-27

"Great place............................"


Verified
5/5

2013-10-27

"They delivered both of my orders in record time as far as I'm concerned"


Verified
5/5

2013-10-27

"Fast shipping and great products...."


Verified
5/5

2013-10-27

"I ordered an AC unit and heat strip from Alpine. At first things were not going right for me. The unit I needed was on back order. I called their customer service and asked for help and they fixed everything. Thanks so much Alpine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-10-26

"I am extremely satisfied with my transaction with Alpine Air. They where very helpfull with my purchade and it was delivered very fast. I ordered it last friday and less than a week later I have it installed and running. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-26

"overall a very good experience."


Verified
4/5

2013-10-26

"The Goodman furnace is working just fine a little noisy but all good. Had some cosmetic issues but not sure if it's from FedEx or Alpine Home Air Products but nothing to worry about. I'm happy with it "


Verified
5/5

2013-10-26

"I had a mistake on my part and got very fast and friendly response to fix the problem. I will definitely recommend them to anyone needing hvac parts or equipment."


Verified
1/5

2013-10-26

"It's been a week and my products still haven't shipped, and alpine doesn't know when they will ship. As a business owner it's hard for me to imagine anyone could afford to do business with alpine. If I'm not in any hurry I would buy from them again but that's the only way."


Verified
5/5

2013-10-25

"Fast delivery and emailed me the supporting paperwork for my purchase. Great to do business with. "


Verified
5/5

2013-10-25

"Product was received in about five days (including wkd)"