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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-10-16

"Alpine Home Air provided excellent communication on the status of my order, quick shipping, and quality products - a Honeywell Energy Recovery Ventilation System and Digital Bath Fan Controls. Thanks for a great transaction!"


Verified
4/5

2013-10-16

"I am completely satisfied with the information I received from Alpine and your phone technical support people, especially Joseph Waller during my initial phone call, which "sold" me on the PTH073E35A unit for our cottage in Ellison Bay. But I called back a couple of times to ask how the mechanical outside air inlet works and why the PTH unit's energy-efficiency rating (11.7 EER) and co-efficiency of performance (COP 3.3) aren't any better than the lower-cost non-heat-pump units. Left a message with two other reps (who were also very pleasant), asking Joseph to call me back (since he sold me the unit) when he had time, but never heard back. Hopefully because he was so busy! But that's my only (minor) beef. The unit arrived in good shape as far as I can tell. Fed Ex delivery guy was very helpful. I'll let you know if we have any problems with the installation next week. For what it's worth, I am recommending Alpine to the heating and building contractors I know up here in northern Door County, WI.
-- Bob Murray
***-***-****)
"


Verified
5/5

2013-10-16

"Furnace was delivered to my door within 2 days of ordering. I was switching from fuel oil to electric, and even with needing to set a new breaker and run wire for the new furnace, I the job finished and the new furnace running within 2 hours. "


Verified
5/5

2013-10-15

"Got them next day. Thanks"


Verified
5/5

2013-10-15

"Excellent process and delivery from start to finish. 100% satisfied"


Verified
5/5

2013-10-15

"I had an idea that was more expensive but after talking it over with a sales rep, he showed me a better situation that actually saved me $250, about a weeks time, and a whole lot of unnecessary work. After receiving my order and about an hour of work, I am back in my recliner feeling good! Thanks, Elwin"

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Verified
5/5

2013-10-15

"The website is very complete, well-organized and informative. I was kept informed every step of the way when my shipments were in transit. Probably the best of these HVAC DIY-type outlets."


Verified
5/5

2013-10-15

"No problems with the furnace filters....."

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Verified
5/5

2013-10-15

"I was very satisfied with the product and service."


Verified
5/5

2013-10-15

"I was VERY impressed with Alpine Home Air. The website was very user friendly, the information provided was more than adequate, and communication was very good. Shipping was faster than expected. I will use them again in the future!"


Verified
5/5

2013-10-15

"Happy with Goodman Product n Alpine Service been buying hvca stuff been happy all the time !!!"

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Verified
5/5

2013-10-14

"I was very impressed with Alpine Home Air Products and the quality and speed of their service. This was the first time I bought a new furnace and as I was converting from oil to gas, I had several questions. They quickly responded to my email and when I ordered the furnace, it was shipped the next morning and was delivered to the carrier in my area in just 3 days. The carrier delivered the unit as per arrangements. A very professional operation, through and through. "

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Verified
2/5

2013-10-14

"I was charged for a 3" tape but received the 2" instead"


Verified
5/5

2013-10-14

"Very Happy! Alpine Home Air was quick easy and reasonably priced. My filters arrived just a couple of days after ordering. I will definitely be using them again in the future."

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Verified
5/5

2013-10-13

"Very professional service and prompt delivery "