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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-09-18

"Fast, efficient service for my havoc product.
"


Verified
5/5

2013-09-18

"Very quick delivery on the on demand water heater."


Verified
1/5

2013-09-17

"took them 7 days to ship???"


Verified
5/5

2013-09-17

"Delivered as promised and no damage to packaging."


Verified
5/5

2013-09-17

"Delivered to my driveway yesterday at around 12:30pm and I had it installed and running by 12:00pm earlier today :) Everything is working good sofar. "


Verified
5/5

2013-09-17

"The part was delivered in a timely manner, worked perfectly.
"


Verified
5/5

2013-09-17

"quick shipping, reasonable price ,exc customer support,and great product...Thanks.."


Verified
5/5

2013-09-16

"Item arrived quickly and as advertised for a reasonable price!"


Verified
5/5

2013-09-16

"the service was delivered fast,and the item was in good shape.
"


Verified
5/5

2013-09-16

"fantastic, fast service, low price
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-09-16

"The staff was very knowledgeable and helpful. The prices were very competitive. My only complaint is the furnace and hot water heater I ordered were both out of stock. This would have been nice to know before placing the order. The items were quickly restocked and all items were received within two weeks of placing the order."


Verified
5/5

2013-09-15

"Quick and easy. No problems, will definitely order from them again."


Verified
5/5

2013-09-15

"Everything arrived on two pallets directions and video were very easy to work with. Had everything up and running in two days by myself .AC and furnace are up and running excellent service from Alpine Home Air Products. I will use again, and I will be recommending to others. EXCELLENT FROM START TO FINISH!!! "


Verified
5/5

2013-09-14

"Ordered on a Friday, unit delivered on following Tuesday. Driver very helpful in drop off, and asked me if this was a good deal as he needed to replace his personal unit. Contractor installed, unit has performed flawlessly. Highly recommended."


Verified
3/5

2013-09-14

"The staff is very nice and helpful but there was a mixup with my order that was supposed to have been rectified at beginning of week but wasn't until the end of week. This pushed back my delivery date by a week."