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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-08-21

"Great price, prompt delivery and easy install. "


Verified
5/5

2013-08-20

"Ordered it Tuesday night, FedEx delivered it Friday morning, installed and wired it up Saturday. What's not to like? Good communications from alpine too. I'd recommend them."


Verified
5/5

2013-08-20

"The part I ordered was not in stock, but came in today. Good
Service.
Thank Yoi!!
"


Verified
5/5

2013-08-20

"Product and delivery was great!"


Verified
5/5

2013-08-20

"Love the Alpine Home Air Business model , watching their awesome installation videos and doing some research on the internet , I managed to order and install my split-system AC without any need for outside contractor ( my first time ) , for sure I would recommend them to all of my friends ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-20

"They did a great job and were very fast. The prices are the best I have found online."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-08-20

"one filter was slightly squished,delivery service excelent"


Verified
5/5

2013-08-19

"Great Customer Service. First class company - have bought from them for several years and they care about their customers. A+"


Verified
5/5

2013-08-18

"Item was received as described. Quick delivery."


Verified
5/5

2013-08-18

"Very satisfied with their customer service and very fast shipping!!"


Verified
5/5

2013-08-17

"Order was processed and shipped very fast. The carton unit
was in was in poor condition but unit was not damaged as
far as I can tell. Freight carrier was excellent, very well organized, and worked to please the customer. Thanks
"


Verified
5/5

2013-08-17

"My heater arrived damaged from shipping. The check-list Alpine provided for receiving shipments was right on! I called Alpine to report I was going to refuse the shipment and they immediately reordered a new unit for me. Alpines service is one of the best I have ever dealt with.

weldon
"


Verified
5/5

2013-08-17

"outstanding company!!! #1"


Verified
5/5

2013-08-16

"The new electric furnace is going to great ! The tech answered all my question quickly , A simple install for me as being from the home repair industry myself. Almost being back artwork again .Furnace light weight and a good project for the weekend.A long educator gave me this brain storm of an idea !Better than what was time worn acceptable heating solution.
thanks a bunch !
"


Verified
5/5

2013-08-16

"Website was amazing, very easy to shop even not knowing anything about PTAC units. Price was great and delivery was quick. Install from opening box to existing sleeve took less than 5 minutes and unit works great. I've had some nightmare customer service issues recently with AT&T, Comcast and Sears. They could all take BIG lessons from Alpine Home Air Products; Alpine knows exactly what customer service looks like... they excel in it and it was a refreshing to see."