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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-08-27

"It has not yet been installed but the ordering and delivery process was great!"


Verified
5/5

2013-08-26

"Fast service and everything ordered was delivered on time."


Verified
5/5

2013-08-25

"I ordered a whole house air filter for my HVAC system and needed it quick (within 3 days) I ordered the 2 day shipping and somehow this was overlooked by the warehouse. That said, I contacted the customer service dept. explained what had happened and they shipped me the same thing overnight so it would arrive in time for my HVAC contractor to install it on the original day I had scheduled with them. VERY IMPRESSED with the service, Thanks Nicole!"


Verified
5/5

2013-08-25

"Great company to do business with.."


Verified
5/5

2013-08-24

"Had a small wait because not in stock, but did not have to hound and the product was delivered in reasonable time."


Verified
5/5

2013-08-23

"Outstanding Customer Service on their chat line, individual knew the products and answered all my questions. The web site is easy to use and also very user friendly, This is a company that understands what customer service is all about. Keep up the good work and your online competition just do not measure up to your standards for service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-22

"Very good serivce and easy to find product."


Verified
5/5

2013-08-22

"Great to do business with."


Verified
5/5

2013-08-22

"There are few sellers, brick and mortar or internet, who deliver the service they promise. Alpinehomeair does deliver that service. The representatives are knowledgeable, friendly, and prompt in their responses. Their web site is excellent. Clearly it was designed and tested by people who understand the value of a good site. Alpinehomeair's prices are lower than most of their on line competitors.
I will continue to do business with Alpinehomeair.
"


Verified
4/5

2013-08-22

"Alpine claims to ship in 3 days from order placed. With order payed in full 7 days later still waiting for order to ship Other then a little delay in shipping very happy"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-08-22

"So far Alpine has been one of the best companies that I have dealt with in a long time. The technical service is outstanding. Prices are great as well, which means it really is the best value from all view points. "


Verified
5/5

2013-08-21

"the furnace was delivered with no damage even fedex man helped set to ground and made sure it was ok and really super service very satisfied thank you very much ronald sizemore"


Verified
4/5

2013-08-21

"Everything with my products were great. The only issue I have is that the site says free shipping on all heating and cooling equipment, well i had ordered a furnace and ducting in another order, which I thought was heating equipment but i had to pay shipping and the trucking company that was to deliver it said I either had to pick it up 50 miles away or pay an extra $150.00 for them to deliver it to my address"


Verified
5/5

2013-08-21

"very satisfied with service"


Verified
5/5

2013-08-21

"This was a very well and professionally handled order. I will definitely use their services in the future when needed."