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Product & services pricing
4.27/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.23/5
Customer service:
4.18/5
Return/Replacement policy:
4.12/5

Verified
5/5

2013-04-28

"Good price, quick service. Very pleased!"


Verified
5/5

2013-04-28

"The product information on the web site was extremely informative and with this information I was able to select the proper furnace for my home. The extra information supplied with the furnace will make it a simple matter to build the ducting to finish the installation.
The delivery was fast and the delivery driver was courteous and willing to place the products where they would be out of the weather until I could get home and store them.
"


Verified
5/5

2013-04-28

"quick delivery of product"


Verified
5/5

2013-04-28

"Great service, Friendley and helpful staff, Fast shipping."


Verified
5/5

2013-04-27

"Helpful customer service and quick shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-04-27

"Great furnace for the money."


Verified
5/5

2013-04-27

"The product appears to be as advertized. It was promptly shipped and arrived in perfect condition. "


Verified
5/5

2013-04-27

"this was one of the easiest online ordering experiences I have had. The product came quickly and the tracking number made it that much easier."


Verified
5/5

2013-04-26

"I found the Alpine website to be informative and easy to use. We ordered our Goodman Condensing AC Unit last week. We were told almost immediately that the unit was on back order and that Alpine was working with the manufacturer for a build and ship date. Within a few days we were notified that the unit was shipping and within hours Fed Ex contacted us to make delivery arrangements and the unit arrived today. This is our second purchase of equipment from Alpine. We purchased an Alpine Oil Hot Air Furnace about three to four years ago with the same excellent experience. The installation of the furnace went well and the furnace has been performing excellent.

Thanks Alpine,
Ed Reinert
"


Verified
5/5

2013-04-25

"Service was great they answered all the questions I had. Part shipped out and received on time. I would definitely recommend this site. "


Verified
5/5

2013-04-24

"Have not got to the installing yet, but so far it's been great. All the instruction's and aids online right on. I was a little disappointed in there DVD, just lacked the information I figure would be there, the download step by step had 10 times the details and information.

If your looking for a good product, fast shipping and great support, this is the site for you. I used the selector, answers the questions and picked from the list provided. I manual, looked up items (HVAC SYSTEM) and I could not find a better buy than what they selected.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-04-24

"Super Fast Shipping. Great Job"


Verified
5/5

2013-04-23

"Great company excellent communication and customer service thank you."


Verified
5/5

2013-04-23

"Very quick fulfillment & shipping. Good online instructions"


Verified
5/5

2013-04-23

"received items quickly exactly as described"