"Filters great price! Shipping really cheap rate! Very happy!"
"I was skeptical about installbuying a mini-split a/c system "
"I was really pleased with the delivery that happened in just 2 days, don't know about the quality of the merchandise yet? and wish it had come with paper instructions along with the cd, but if the unit works I am very pleased, ty"
"Great service. I used chat to get answer to shipping. Delivered quickly. Great price. Great experience."
"I have been ordering Honeywell filters from Alpine at least for the last six or seven years. Standard shipping is always either one or two days. Great service--keep up the good work."
"Satisfied with product and delivery timeliness. but shipping and product cost feels like high."
"I SHOULD HAVE CANCELLED ORDER WHEN THEY FIRST INDICATED A BACKODER,HOWEVER I DID NOT AND LOST BUSINESS BECAUSE OF THE DELAY"
“Sorry to hear about the trouble that the delay on your order caused. I see that we are still within the 30 day return period for your order. We would be happy to coordinate a return for you. If you would like to take advantage of that option, please give us a call at your earliest convenience. Our toll-free number is 800-865-5931.”
"your service was prompt and I'm very satisfied"
"Seem like it was here the next day. Good job."
"Order process was fine.
shipping was quick.
damage of product could not have been detected by anyone without opening container. and unrapping unit."
“Thank you for the feedback. I am sorry to hear about the damage to your product. Damage claims are time sensitive so please give us a call at your earliest possible convenience and we would be happy to assist you with this. Our toll-free number is 800-865-5931 and we are available Monday through Friday from 8:30 – 5:00 central time.”
"Everything came in on time and installed very well . I have used your products in the past and plan on buying another a/c unit in the future . The tech resources provided were awesome ."
"Items arrived crumpled and not in excellent condition."
“Sorry to hear about the damage to your filters. We do fully insure all of our shipments and would be happy to take care of this. We tried calling the number you provided with your order but were not able to get through to you. Please contact us at your earliest convenience and we would be happy to get this resolved. Our toll-free number is 800-865-5931.”
"people were very helpful.and answered all my questions
"
"Perfect transaction. Fast shipping. Exactly as described."
"Great value. I have several rentals, and this is the second furnace I have purchased from Alpine Home Air products. Will continue to use them in the future."
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Thanks for your feedback. We are glad everything arrived quickly! There should be a hard copy of the installation instructions inside of the front cover of the modular blowers. If for some reason they aren't, we do have them in PDF form on our site or we can email a copy to you. We know you will be pleased with the quality of the products you ordered! Please let us know if we can be of further assistance, and thanks for your business.”