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Product & services pricing
4.24/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.22/5
Customer service:
4.12/5
Return/Replacement policy:
4.07/5


5/5

2012-07-08

"I had no problem getting on the website to order my air conditioner. It was very easy to navigate the site and find the accessories I needed. Unfortunately, the company was out of stock, but promptly communicated this with me. I am looking forward to the air conditioner. Thanks"

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Rep reply posted 2012-07-10
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hi Kristian,

Thanks for your order. We appreciate your feedback.

Karen Tovey
Director of Operations”


4/5

2012-07-03

"After receiving confirmation of my order I waited 2 days for tracking info. I called customer service to find out what was going on and was told one part was on backorder. Soon afterward I received tracking numbers for my order and received the product within 2 days. The products were exactly what I ordered. Overall I will definetly order from Alpine again."

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Rep reply posted 2012-07-03
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Hi Robert,

Thank you for your order and feedback! We apologize for the delay on your order. I spoke with our order management team about following up the same day regarding any delays. Please call us if you have any questions regarding your installation. We look forward to working with you again. Have a great 4th of July.

Karen Tovey
Director of Operations”


5/5

2012-07-01

"Very good and I'm going to recomend to my best freins"

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Rep reply posted 2012-07-03
A rep from Alpine Home Air Products, alpinehomeair, has responded:

“Thanks for your order and your feedback Jorge!”