"Shipment was on time and the unit works great!"
"Good got everything I ordered and it went together easily"
"Everything was easy to order and the items arrived very quickly."
" Alpine shipping is fast, I couldn't believe when we received our purchase in 3 days. I do have to add it was for a single unit and we live within two states of the company, so it may not be the same for others.
Communication was great, and we could not be happier with the Rennai heater we bought. It was easy to install and works great. It also looks awesome in our cabin,
We are totally satisfied and If the need arises we will not hesitate to use Alpine Home Air again."
"My credit card was charged twice for a very large amount. It took several phone calls and many people to fix it. Once corrected the air conditioner was shipped immediately. This was a technical issue website But I wasted hours trying to get it fixed"
"Perfect. Picture of item, delivery time next-day, packaging clean and appropriate, information and technical details complete... Exactly correct.
I am not one to use the fifth star very often, so consider me the grouchy old guy who is not usually happy with things.
Then again, this vendor and product gets an A+."
"I purchased some products from Alphine Home Air Products and it was a great experience. Customer service is helpful and kind. Quality of all products is excellent and value for money. Delivery is too fast. Recommended."
"The People at Alpine were excellent to deal with. Very helpful in all my conversations with them in selecting the correct equipment. The only down side is shipping fees if you forgot or need extra items for installation. I had to turn to another vender (Amazon) to get the additional parts I needed. Installation was relatively easy and all the instructions were easy to follow. I would definitely recommend and I will go back to them again for large purchases when shipping is included. Thank you Alpine my house is now warm. "
"Product is great, support even better! Thanks Jim!"
"The only issue I had was it was supposed to be a wifi model. It doesn’t have wifi."
"Product shipped as promised. Website easy to use."
"Easy to order delivery works with you great company. Thank you"
"Easy ordering helpful customer service very fast shipping. I would definitely recommend. "
"Awesome buying experience. Great pricing, super fast shipping. "
"I told them i needed 2 and they discontinued the product after i bought 1. I spoke with the woman on the phone and she could have warned me but didn't. I spent 9 hours waiting in the rain for delivery and it never showed up. No one called or emailed. In fact i was told I HAD TO BE THERE! I also spent 5 hours picking it up after I paid for delivery. HORRIBLE is an accurate depiction of what i was put through. "
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“We are sorry to hear of the issues you experienced in paying for your order. Our team is actively looking into how this occurred, but in the meantime, we have credited you for the duplicate charge.”