"This was the worst purchasing experience ever. An in-stock item was order. Item was supposed to ship within 3 days. After 10 days i had not recieved a shipping confirmation. Called 7 times during listed business hours with no answer, on the eighth call i got an answer. Shipping was charged at $13.00 for an item that weighs only 13oz. Item was never shipped.
"
"Seller provided fast shipping, excellent customer service and went the extra mile to provide quality customer satisfaction. A real pleasure to do business with."
"Impressed with availability and product was delivered quickly."
"Leo was a fantastic communicator and extremely helpful in making sure the motherboard and processor chip were compatible, would serve the need I had, and were a cost-effective solution. Once ordered, my products arrived quickly and in well-packed condition. The components installed perfectly and I could not be happier with this entire transaction. Thank you so much for your guidance, your speedy response, and your service."
"Order was placed and item was received in only a few days, item was wonderful and just what we expected based on the item info. listed. Very pleased."
"Have had nothing but wonderful service from this company. Had graphic card, card reader problems which they resolved very quickly to my and their satisfaction. I will buy from them again when ever I have need for computers or computer hardware of any kind. Leo and Alex are very helpful in all things computers."
"This outfit is number one in my book! For this reason, I needed tech support a year later after the sale. Not many are so willing. If you have doubt about making a purchase with Alvio Corp. don't. They honor what they sell in a very business like manner. I will be back for many more purchases in the near future.
Many Thanks,
R of Ohio"
"Purchased an AMD Athlon 64 x2 4200 cpu from this company on March 30, 2010 through their eBay store. When the cpu arrived I installed it only to find that the chip was faulty - it would not boot up my system, and in fact damaged my motherboard beyond repair. When I contacted the seller through eBay about a refund, they refused to refund my money and accused me of damaging the cpu. I have made a claim with PayPal and am awaiting the outcome, but based on the rude and condescending emails I received from Alvio I would not recommend purchasing from this company. I know I will never buy from them again."
"Dishonest! I ordered some memory for $156.60 from them because they had the best price on Google. I needed the memory quickly and they said they had it in stock. The next day I get an email saying my order was cancelled because the memory was on backorder. I looked at their site again (same day as the cancellation email) and now their stock shows "Low Inventory" with a price of $179.55. They cancelled my order just because they didn't want to sell at the advertised price! Don't order from them. Don't rely on them!"
"very helpfull. They called me right back to help me placce my order through paypal. They stayed on the phone tell the payment went throught. They shipped the item that same day. They then sent me a tracking number. My item arived the next day. Thank You, Walter Ryan Los angeles"
"They had what I ordered in stock and answered questions about the order in a reasonable amount of time. Shipment was prompt and the item I was shipped was as described. "
"I'm really satisfied. They allowed after checking out to update my order with another item, for which I paid outside their web interface.
That means they had to process it manually.
My order must have been quite a hassle for them.
Thank you very much Leo Golubitsky!"
"Alvio was a great find on eBay. I got a starter PC under $500 that played the latest games and was faster than any PC I've had. The last few PCs I've bought in this price range have been eMachines, which are not very upgrade friendly due to not having good mobos and psus. I've fried almost all my PCs trying to upgrade them but I figure I might as well stay in a low price range because you have to upgrade the whole PC from scratch every few years anyway so you might as well buy a new one. I never minded being behind a little and playing older games either. I usually just do multimedia apps and record music with Cakewalk.
Well this year I seen what it was like to plop in a nice video card and play games on the highest settings. My son loves it. But here's why I love it...Our power goes out all the time. The power supply has taken everything we have thrown at it. The kids sometimes panic and shut off the computer the wrong way. I get scared every time. But it boots right back up. It goes in and out of stand by in a few seconds. It has Window 7, XP Pro, Linux Mint, Express Gate, has been through all kinds of stuff that would crash an eMachines, Dell, Compaq (I've burned through many PCs since even before pentiums were out).
I like to get cheap PCs because you can push them and if they die oh well.
This PC is built to last. It doesn't have an i7 or any of that stuff it was just the nicest one at the time under $500. It had an AMD 5400+ on M3A78 Pro mobo, 600 watt power supply. The power supply holds the power a few second even when you unplug it. There's a light on the inside, you can see through the case on the side and look at your hardware. The wires are professionally done. I almost hated upgrading because I would leave it looking messy. Alvio provides the gov't with good quality PCs. It is common knowledge now days that you can't upgrade Dells and if you do they have to charge you way too much because they have to upgrade the psu and mobo because they give you junk to start out with unless you buy the $2000+ setups.
Alvio takes a few weeks to ship. Save a few thousand and be patient. They build as needed, they aren't throwing together junk and living off tech support (although they claim lifetime tech support).
For $500, I could care less if this thing lasts a year but it's built to upgrade and last. The 3 fans in the AOpen case keep the temps stable at all times. I don't mess with overclocking, but I don't think I would hurt anything because the ASUS mobo has protection.
I am never in a hurry when ordering PCs, in fact I don't recommend ordering PCs anywhere. Go to Best Buy if you don't have the time. I just happened to have the time this year or I would have paid more. But I'm glad to have found this company and recommend them to you.
I looked over their feedback carefully, and I ran into this unfortunate rating on resellerratings and saw most of the low ratings were people that wanted something fast and didn't like paying shipping for it. Uninformed and ignorant people just don't realize there has to be some way this company can provide you nice stuff cheap. They probably have one dude building all these machines and keep a minimum staff running. But look at the comments. There isn't one failed mobo or problem that HASN'T been solved. Even ASUS themselves are going to take a while to recieve your part and replace it at your shipping expense. That's part of life.
If you are too lazy to go pick one up somewhere and want everything done for you as fast as possible, then pay the cash to a bigger company. But it's going to cost you a few thousand more. And I'm not exaggerating.
Based on the price, this is a 10 star company. If the prices were higher, I would rate them lower and lower but they don't milk customers like Dell does. Dell will give you support, but they wont give you parts that last to begin with. But sometimes people are just happy to see someone answer the phone quickly so they can stop crying over their burnt up PC.
You can get a crysis worthy PC for the price of a netbook. Stop expecting someone to come to your door with cavier later. Save money and stop being in a hurry. If you need something for business, then go with an eMachines that what I did for many years. You can get one tonight and go right back to Wal Mart if it doesn't work. Just don't throw any new video cards in it and expect it to work. Get an Alvio if you want something that lasts. "
"Please save your money and do not get SCAMMED by this company. Never ever use their online store and never use their ebay store either. They will not honor any other their products and will threaten to sue you if you leave and negative feedback against them. I have delt with many tech companies over the years, and I have given Alvio the worst of the worst award. And looking at the reviews on reseller rating, im not the only one that thinks this."
"Ok, I did get what I ordered in good time BUT...
I called the store on the phone and asked about ordering the screen and was told it would be better to order it via the website. ???
Ordered it via the website, which promised a 3-4 day shipping. After a day or so I contacted them by phone again to find out about the shipping. It hadn't been shipped. It was going to be drop-shipped which would take about two weeks, it did.
They called me and said they wouldn't ship it until I promised to pay $120 shipping instead of the $34 advertised on the web site. Why? Because it was going to be drop-shipped! Ok! Tell me that in the beginning!! Not days after I have received a receipt showing $34!
I called and asked about a tracking number or at least verbal confirmation of when it would arrive. He said it had been shipped from the factory and should take less than a week. But he didn't know the date it shipped. He would inform me as soon as he knew.
The screen arrived via FedEx. The next day, that's right, the next day I received an email with the tracking number. And the tracking number doesn't even work!! Who cares, I've got the screen.
It arrived in due time, two weeks, as I was told. But in the mean time I could not find out any better information so my contractor could plan when to have the men on site to install it.
Would I order again from him? Yes.
They need better communication skills..."