"I bought a microwave hotplate from them several years ago using their catalog and got good service. Here is the toll free number from the catalog: 1-***-***-****. Here is their customer service number:1-***-***-****. Hopefully, these numbers are still viable."

"Don't do business with this company! I placed an order 9/9/10 and immediately received 2 canned emails that the item was on backorder and did I want a partial order shipped. I replied that I did. It has been 10 weeks and I can't get a response from the company, I don't have my items, and they don't have a phone number so I can only continue to send emails that will never be answered. Do not order from this company the prices are low for a reason, you never get your merchandise and they just hope you'll give up and go away while they keep your money!"

"I ordered a strawberry huller and a mini locking tong. The strawberry huller was a total loss. As soon as I used it on a strawberry it bent, it was made of aluminum foil or maybe 1 grade above.
The mini locking tong however, works as a strawberry huller better than the actual one."

"This has gone on for 2 months. I am told 4 different times the organizers are on back order.
I wrote and said I wanted the order filled or a refund. Then I was told they had one to send me. I said sent that one - I had found another source because 2 months is a long time to have customers wait. I would like verification that the 1 has been send and I get a full refund from this store.
Extremely poor service and horrible customer relations and response to a customer."

"Ordered 1/29 arrived 2/3 packaged well exactly what was ordered, great price, free shipping. I saw others low ratings, but my experience was great!~"

"This merchant provided excellient service, keeping me informed about split shipments, responding to my queries regarding the order. Shipments arrived in perfect condition. I got what I ordered for the price that was offered. Yes I would order from them again."

"Fast, reliable, arrived in good condition as expected. Low shipping prices and a good selection of products."

"Very happy with the price of the items ordered. Also, the package was shipped quickly and arrived in time for Christmas, despite my ordering less than a week before the holiday. The items arrived in good conditon and the company kept me well informed along the way through email. I would definitely do business with them again."

"Did not remove out of stock/back order item out of google shopping search. "

"I originally ordered my items in April. I was notified that they were on back order and for the first 4 weeks, I was kept informed. However, after the first month I didn't hear anything until July when part of my order shipped. Again, no word on the rest of my order. I finally contacted the company in September and then and only then did I hear anything, though it was obvious customer support didn't read my e-mail as the response was standard and most likely automated (I received the same exact response to all e-mails sent). I finally received my order in November. I don't mind that the products were back ordered and I really didn't mind that it took so long. However, I did mind that I was not kept informed nor given the occasional courtesy e-mail to keep me updated. When customer service is lacking, my confidence in a company goes out the window. I will not be ordering from this company again."

"I ordered the Zadro Oval Lighted Wall Mirror and am extremely pleased with AlwaysBrilliant as the seller. The price was the lowest I found anywhere. They gave free shipping and the item arrived in 5 days. "

"I was well pleased with my shopping experience with "Always Something Brilliant". The product, a Vortex Manual Blender, was delivered quickly and was as advertised. In addition, the price was considerably lower than I found for the same item elsewhere. No "shipping" was charged either.

I will not hesitate to do business with this company in the future."

"Great service and fast shipping. I would recommend them to anyone and I will be using them again!

Thanks!!"

"Five star service. Order placed September 28 for Metal Polish delivered October 1 by UPS. It does not get any better than that.

Robert
Denton, Tx"

"I have purchased moth traps - complete waste of money, it didn't work at all. And at almost $10 per piece, that's just ridiculous."