"The items from Amazon are good but they need to improve their shipping speed. "

"Thank you for the great prices on your books, I found what I was looking for without a hassle or a ridiculous price. I will keeping shopping on Amazon! THANKS AGAIN!"

"The best store on earth...."

"Ordered a GPS unit from a contract seller; then notified that seller was forbidden by Amazon to complete the sale - after my credit card had been charged! Ordered GPS unit from a different contract seller. Credit card charged immediately. Never heard a word from 2nd seller. Emailed seller through Amazon's system, but no response. After 5-6 days, I called Amazon to complain, and they told me that I'd have to wait about 3 weeks to file a claim? They would not allow me to cancel the order, or refund my credit card. After 3 weeks I tried to submit a claim, but the Amazon website claim submission system would not allow me to proceed. So, I called customer service (oxymoron when applied to Amazon.com), and had to deal with a rep whose first spoken language was not English. I had to ask the rep, no less than 4 times, to speak more slowly and clearly - and finally gave up trying to understand him. I sent customer service an email telling them I had no idea what the next steps in the claim process were. They emailed me back to say the process would take another 2 weeks! So, Amazon has at least 2 sellers with offers displayed online that don't or can't sell their merchandise, and don't respond to emails. But Amazon.com takes 5 weeks to refund my money! I'm done with Amazon, even if I have to pay a higher price elsewhere!"

"I'm an Amazon Prime member and love Amazon. The 2-day free shipping with my membership is great. Their customer service is also top notch. I'm an Amazon customer for life!"

"I am a member of amazon prime... and I have had nothing but great service, low prices and super fast shipping. Love them!"

"Excellent remote. Works with every component I've connected to it. Won the item on BidFrenzee.com and couldn't be happier!"

"I paid $166 to Amazon and a third party (7/14/2009) for a computer processor. I am still waiting (08/04/2009). Amazon does NOT intervene on the customer's behalf nor the seller's. That's crap...the third party is on YOUR website...OMG! I have to wait until 08/08/2009 before I can even file for a refund. The seller has yet to contact me. If you shop @ AMAZON.COM you are taking a risk of having no communication once you have sent your $$$$. How can a company, DIRECT BUY USA, not contact a customer that has dropped $$ at YOUR store?!?!? If you love your money like I like My money...AVOID AMAZON @ all costs!!!!!"

"Order placed on July 24th. They didn't ship until July 29th even though the item was in stock. I didn't get it until August 4th. That's 11 days ... Free shipping or not, they suck. I'll use New Egg next time."

"Excellent website and service - will use again soon."

"Great Service, free Shipping. I buy all my movies and CDs from Amazon"

"I was always a big fan of Amazon, I like shopping on amazon because the way they handle customer service and item listing is very quick. I usually check for current price of item and then look for reviews on Amazon, to find about a required item, then only proceed. Most of the time I found it on Amazon for best price."

"the best online seller, PERIOD. i buy everything from books to computer components to socks at amazon. i've been a very heavy user of amazon for many years, and their execution is amazingly good.

highlights: (1) their ordering procedure is very streamlined. much less cumbersome than the typical online seller. (2) "Amazon Prime" is great for frequent buyers. i spend LESS on shipping than i did before they introduced it, and my orders arrive more quickly. they get a LOT more business from me since they introduced Amazon Prime. (3) their customer reviews are a very helpful shopping tool.
"

"very pleased what else can i say"

"Ordered the "Western Digital Elements 1TB USB 2.0 External Hard Drive - Black" from Amazon. Product was delivered the next day.

I had opted for the Amazon Prime subsciption which offered quicker deliveries for cheaper. However I have cancelled my prime subscription now, as its not worth the £50 extra spend per annum.

Great service. Good packaging."