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Verified
5/5

2013-03-18

"Great shipping. I haven't used American Frame for quite a while. But, I am very happy that their service and product has continued to be top notch."


Verified
5/5

2013-03-17

"I love your website and have used it several times. I love the quality of the frames I have ordered. They are top notch. The page where I order the mat gives me a valuable safety check but allowing me to check the mat opening once I enter the dimensions...which has saved some poor calculations on my part. I have recommended your site to several family and friends "


Verified
5/5

2013-03-17

"Fast delivery and beautiful frame. I'm ordering three more just like it next week. Couldn't be happier"


Verified
5/5

2013-03-17

"Frames arrived well packaged and they are better than the view on the internet."


Verified
5/5

2013-03-17

"The mat I ordered was our of stock and back ordered, two people e-mailed me to find out what I wished to do and the minute the back-ordered mat came in my order was here and on time!

Thanks ladies.

Joan
"


Verified
5/5

2013-03-15

"Just checked everything and it was all there and all great. American Frame kept me up to date on what was happening and when to expect the delivery to arrive. And it came so quickly - I am very pleased."


Verified
4/5

2013-03-15

"Very honest people, but at the end I could not evaluate the product"


Verified
5/5

2013-03-14

"I love American Frame. Over the last 4 years I have placed several orders for frames/cut mats, glazing & backing board for artwork with this company. My orders have always been correctly filled, have arrived promptly and are well-packaged (never any damage to contents). Assembly is easy and the end result looks professional. Their web site is also easy to navigate and offers helpful tutorials for 'how to measure'. I much prefer to place my online order with American Frame, as it is quicker, easier and less expensive than shopping in a brick & mortar store or custom frame shop. Thanks! JP "


Verified
4/5

2013-03-13

"excellent customer service, quick delivery. frames are well constructed. easy to use website. however they do not have the choices they used to have. Not very many mat colors available any more and often, lately, the frame I want is no longer available."


Verified
5/5

2013-03-13

"The customer service I received received was awesome! I really can't say enough about the woman that I talked to on the phone for my order. She really did a wonderful job with helping me get my order as fast as possible."


Verified
5/5

2013-03-13

"I have always had great experiences with American Frame. Very professional, wide selection and easy to use. I recommend them to everyone!"


Verified
5/5

2013-03-12

"This canvas float frame is every bit as perfect as every other frame I have ordered. I am never disappointed in the quality, the customer service, superb packaging and quick delivery of every piece, large and small. Makes every piece of art look like it was professionally done."


Verified
5/5

2013-03-12

"I have been ordering from American Frame for over 10 years, and they have always been accurate. My order always ships to me in a timely manner. I have never had a problem or an error with an order!"

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Verified
4/5

2013-03-12

"Awesome website!
Very easy to do business with and others could learn from them.
Packaging was excellent!
Delivery was better than expected.
Foam backing was good and as expected.
UV acrylic pane was excellent and as expected.
Mat was perfect and as expected.
Assembly took a bit of effort.
Frame did not live up to the pictures from the website during ordering. The print looks good in the frame, but was not good enough to warrant automatic supplemental orders. Hung frame with print on the wall and will decide if we order additional frames of similar or different types.
Will always consider American Frame for frames in the future.
"


Verified
5/5

2013-03-12

"Great service and great product. "

Detailed Review Benchmark + -
Pricing of products and services
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Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges