ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-02-20

"Always satisfied with A Frame. I have dealt with them for years.
JListon
"


Verified
5/5

2013-02-20

"Delivered on time with damage free packaging. I will purchase from them again."


Verified
5/5

2013-02-19

"It was just what I expected. Thanks"


Verified
4/5

2013-02-19

"I've always been impressed with American Frame's speed with shipments and I've never once had to reorder pieces because of something being measured wrong. I only wish that I could have two windows cut into mats and have a bulk discount."


Verified
5/5

2013-02-19

"American Frame provided excellent, personalized service. I contacted customer service with some questions before I ordered. I received a complete and perfectly helpful response quickly. When one of the items I ordered was out of stock, I received an e-mail from a real person asking how I wanted to proceed. I am completely satisfied."


Verified
5/5

2013-02-18

"I ordered mounting board, double matts, a frame & acrylic for an 11x14 of one of my photos. The frame came pre-assembled with hanging hardware, was well packed and everything fit perfectly. The web site was easy to navigate and shipping was fairly quick. My order was small but I called to thank everyone who handled it for doing such a great job! ~ Mike Kosturko, Tallahassee, Fla."


Verified
5/5

2013-02-18

"American Frame is an excellent company & I use them almost exclusively to provide the frames, mats & glazing I need to frame my watercolor paintings for my personal use as well as to sell and place in exhibits or competitions. I have never had any problems with quality or with any order, but if I did, I'm sure they would be glad to take care of anything I need. They are also relatively inexpensive and they ship very quickly. I ordered on last on a Monday and had the framing materials on Thursday of the same week! I haven't been able to find that kind of service anywhere else. I heartily endorse this company for all your framing needs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-18

"The frames were very nice. The instructions were a little but confusing at the beginning and it's almost like you need two people to put the frames together. I was very happy with my order though. "


Verified
5/5

2013-02-16

"Great service. love the frame and Acrylic."


Verified
5/5

2013-02-14

"American Frame always does a great job. Their are high quality and they deliver them promptly."


Verified
5/5

2013-02-14

"Always delivers what I want in a timely manner"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-02-13

"Website was easy to navigate. When I had a question and called, the associate was fast, friendly, and the advice turned out to be just right. Frames shipped and arrived quickly, were easy to assemble, and look beautiful in our lobby. Will definitely use American Frame again. Thank You!"


Verified
5/5

2013-02-13

"Customer service was excellent about answering questions quickly. After I placed my order it was delivered in just a few days - exactly what I ordered and expertly packaged. Very pleased. Highly recommended. "


Verified
4/5

2013-02-13

"American Frame offers very fast and dependable service. And the staff is always available to answer questions. I'd give them a rating of 4 except that 1) I wanted to duplicate a frame order for an art show and the original frame I ordered was discontinued, and 2) one of the wood framed pieces they printed and framed for me had a very tiny crack in it. In fact I didn't even notice it, but a friend did. I didn't all them about the crack because I don't know if it happened during shipping or after I received it. I will definitely use AM again"


Verified
5/5

2013-02-13

"the site was user friendly and the frames arrived wuickly. unfortunately, I made an error measuring and was sent mats that did not fit. the customer service people helped me with an adjustment. I will shop again with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A