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Product & services pricing
4.05/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.01/5
Customer service:
3.82/5
Return/Replacement policy:
3.52/5

Verified
3/5

2023-09-15

Infotainment brake controler

"Controler looks nice and installs easily but programmer does not work. May have to still bring to ford for programming. Should have just bought the $45 version on Amazon thought by spending $300 plus it would work without issues. Technical depart referred me to another company who will get back to me in 48hrs. What a joke."

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Verified
5/5

2023-09-14

2021 F150 morimoto tail lights and 3rd brake light

"These lights are awesome. Upgraded from factory halogens w/ BLIS. These lights are plug and play. A lot brighter than before. Shipped fast and received them 3 days later."

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Verified
5/5

2023-09-14

Excellent service!!

"Highly recommend American Trucks. Well above average knowledge and service!"

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Verified
2/5

2023-09-13

Two passenger sides instead of drivers and passenger

"I received two passenger side well liners instead of a driver's side and passenger side. I was told i had to take picture of item in box and out of box. They were not delivered in boxes so the representative finally said just use outside of box pics for both. I was also told they could not advise me if FedEx would require me to put it in a box (which they would) when i sent them back. So, i would have to pay for that part of the return. I was also told i would be able to receive a money refund if that's what i decided. However when i received the email with the "return label" i saw at the bottom of the email that i would receive a money refund after the deduction of return costs. Seriously, this is after i was sent the wrong thing and it wasn't even shipped in a box. So, i contaced Rough Country directly and they hooked me up and sent me a new pair. This time i received both a driver's side and passenger side. However, the passenger side had a split in it but i can use one of the other ones. I would give this a one star rating but one of the two reps i spoke with was very nice and respectable and really tried his best to help out. This was the first time i bought from American Trucks and it will probably be the last."

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Verified
5/5

2023-09-13

Great products and great service

"Everything was great about my $240 purchase. "

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Verified
1/5

2023-09-13

Damaged product during shipping

"The part came in original package with no cardboard over the outside. Items were open on either end and were sliding out of original package. The endcap was damaged and when I reached out to your company via chat, I was told that I have to get a hold of the manufacturer to get my endcap replaced.
I requested I return the product and was told that this item was no longer available, so was not returnable
"

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Verified
5/5

2023-09-12

Excellent

"Fast and accurate shipping"

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Verified
5/5

2023-09-11

Always dependable

"Great service as usual, always recommend these guys and gals!"

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Verified
5/5

2023-09-09

Quick

"Quick and easy bought open items and couldn't find any problems "

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Verified
5/5

2023-09-09

Fantastic

"I've ordered 3 times from American trucks and all the products were just what I wanted. No damage to the products and fast shipping. Usually a day or two early when I receive my order. Keep up the good work, I really appreciate it. "

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Verified
5/5

2023-09-08

Great product

"Remote start works as it should and takes minutes to install. Read the instructions all the way through first and it makes life easier. I did not and had to repeat a step because I didn't read everything through the first time."

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Verified
2/5

2023-09-08

Front License-Plate Bracket

"It was supposed to fit according to your website but I had to trim both sides of the bracket and drill new holes for the bottom to screws. "

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Verified
5/5

2023-09-07

Easy Does It!!!

"Keep up the good work. Easy ordering and fast shipping to Guam. "

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Verified
5/5

2023-09-07

Amazing service

"Fast shipping and already have the third brake light installed and looks amazing!!!"

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Verified
5/5

2023-09-04

My new truck bed cover

"Easy to made an order. Very good"