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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2016-01-07

"My online experience was very easy and very timely. Had a great overall experience. Thank you! "


Verified
5/5

2016-01-07

"Filled rapidly....great customer service.....you guys know your stuff!"


Verified
5/5

2016-01-07

"Very good company. Staff is friendly and service is quick. The product is good quality."


Verified
5/5

2016-01-07

"excellent service delivery was very satisfactory"


Verified
5/5

2016-01-07

"very accurate time of delivery, all the accesories were perfect."


Verified
5/5

2016-01-07

"Very good customer service!"


Verified
5/5

2016-01-07

"The look, cost and sped of delivery, even from a different country were outstanding. I would not hesitate to use American lock sets again and have already recommended them to friends in the trades here in Canada. "


Verified
5/5

2016-01-07

"Everything went well. Exactly the part I needed!"


Verified
5/5

2015-08-14

"Great great great product. The invisible latch works better than imagined. Lining it up for installation was a pain as its' latching parts needed exact precision and almost no play was allowed. But once in, it has been golden."


Verified
5/5

2015-08-14

"Pleasure to do business with."


Verified
5/5

2015-08-13

"they perormed as ecpected no issues"


Verified
5/5

2015-08-12

"Thanks, really fast and efficient delivery!"


Verified
5/5

2015-08-12

"Correct Item was shipped in a timely manner without damage. Also made a great addition to my homes most used entryway."


Verified
5/5

2015-08-12

"The Schlage door handle I ordered arrived A few days earlier than expected . When I receive the unit one of the doorknobs had a dent. I called them up and sent pictures and they sent a replacement door knob the next day which was great and that's one of the I'm giving them high remarks. I good customer service experience and would definitely order from then again."


Verified
5/5

2015-08-12

"Website was quick and easy to follow, and found what I needed at the right price. (also suggested an accessory I needed to complete the installation and shipped fast)"