"The lock was not what I ended up needing and I had to send it back. They were very courteous about it, but they do have a very high restocking fee. "
"Quick shipping. Great customer service over the phone."
"Had to return 2 because of my error, they made it easy. Locks were great and had very quick shipping."
"The automated door opener I ordered was promptly delivered. The installation was a perfect match to the previous generation that it replaced, and it worked as advertised.
However, I did have an issue related to the manufacturer during installation. That was that the new generation unit is not on the same frequency as the previous generation, and thus required a wiring work around for the two units to work in tandem."
"They shipped what I wanted in a timely fashion and it was exactly what I wanted. I will use them again and have already shared information to our company. We have over 100 campus's."
"Just remodeled our home and looked online to match the door hard wear with doorstops. After much searching I found them at American lock set. Ordering was simple, they arrived when promised and were installed in minutes. They look great and excellent quality."
"Fast, Easy, and Correct. Thats Good Online Ordering."
"I would deal with them again, that sums it up."
"Very satisfied with the purchase. Crash bars were installed in our church doors. Good quality for the money and impressed with past delivery. Thank you. A++++"
"Excellent service fast and efficient."
"I got exactly what I needed. The shipping was quick and the item was perfect "
"We recently performed an interior renovation for a theatrical production company and had to match existing locksets. None of our local suppliers could match the existing lockset. We located them at American Locksets, placed the order on-line, product shipped promptly and it was a perfect match. Will definitely use them again."
"excellent Web site. prompt shipping with tracking. order was carefully packed to ensure undamaged delivery."
"easy site, good selection and prices. thanks!"
"product exactly as described, expedited shipping perfect"