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5,227 reviews
4.43 / 5



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Verified
5/5

2019-03-30

Great decision!

"The reviews, guarantee and description of the bed in the website impressed us enough to try this type of bed. The ordering & delivery was no hassle. We have been very pleased with our comfort and sleep in the Amerisleep
bed enough to recommend to friends.
"

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Verified
5/5

2019-03-28

Best bed

"It’s the best bed that my partner and I have had."

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Verified
5/5

2019-03-27

Wonderful, amazing mattress!

"After thorough research, my husband and I decided on Amerisleep. Great customer service, delivery, and beat decision ever. We love our new comfortable mattress! "


Verified
5/5

2019-03-27

My Best Night's Sleep...EVER!!

"After choosing previous mattresses by lying on them for 30 seconds or so at a local mattress/furniture store only to find that what I thought was comfortable was not really so comfortable after purchasing, I decided the 30 second "test drive" approach was next to worthless. When I was again seeking to purchase a new mattress a short time ago, I decided to use a much different approach. I simply read what others had to say online about mattresses they had purchased. The glowing reports others offered about Amerisleep convinced me to give it a try. After a short adjustment period--about a week--I began to realize that my new Amerisleep mattress was affording me the best night's sleep I've had in years. I love my Amerisleep mattress and have already recommended it to friends."

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Verified
5/5

2019-03-27

Great!

"We ordered our mattress online line based on all of the good reviews. It was delivered a few days later by FedEx, the box was completely destroyed because it is crazy heavy, but the mattress is shrink wrapped so well that I accepted it with no damage. The mattress comes rolled up tight and compressed into a roll, instructions tell you to open it and let it expand like 6 hrs before you lay on it. The mattress was good from the beginning but it feels so different that you need time to adjust to it, there is no bounce and it kinda holds you where you are. We both sleep better than ever. This is the most comfortable bed we have ever had and would buy it again."

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Verified
3/5

2019-03-27

Just ok.

"Not to much to rate them on. Delivery was on time. Wish they would have paired up with a service that could have helped me get mattress upstairs. It was super heavy and awkward to move, even the box. Mattress is comfy."


Verified
3/5

2019-03-26

Title

"The delivery company knew nothing about the bed and only did the minimum of bringing in the frames and didn't even put the legs on until I showed them. Certainly, it was not a white glove delivery. "


Verified
5/5

2019-03-26

A good fit

"The mattress arrived in a box and I was able to get it unpacked and on the bed by myself. (I am an older woman but stronger than most my age). I was pleased that there was not chemical smell and I was able to sleep on it the first night. It is just right for me! I really like it."


Verified
5/5

2019-03-26

Fantastic buy

"Great customer experience "

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Verified
3/5

2019-03-25

Great bed!

"Bad delivery. White glove? Guy didn't even know what he was delivering, alone. I helped him bring it it in. Watched him put it together from the living room as he flipped back and forth in the directions. The bed is amazing. You need better delivery expectations. "

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Verified
5/5

2019-03-25

Looked online

"We went online to look for best beds and amerisleep popped up so we called and spoke to nice person to figure out what one we need.
it’s been a month or so and very happy Seems we r sleeping better!!
"


Verified
5/5

2019-03-23

Great Mattress!

"Delivery was smooth. My wife and I love the mattress. "

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Verified
5/5

2019-03-22

No Surprises

"i am very satisfied with the mattress and customer service. Of course, I have had it only a few weeks, so time will tell on quality. Service, communication and packaging was very good. I hope the long-term quality matches. "

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Verified
2/5

2019-03-22

Mattress is great - Wish the adjustable base was returnable!!

"We feel completely misled by Amerisleep's "Wall hugging technology". It definitely does not deliver. When we complained about it, we were told that the bed should stay within about 5 inches from the wall but it is closer to two feet away. And the app is one of the most terrible apps we've ever encountered. Difficult to find online, pairing didn't work right away, favorite positions reset for no reason, unreliable and WHY for the love of all things holy, do you have to continue to push a button that has been set in favorites? Once you set the position to favorite, we expected to be able to push that button and then it automatically set to that position. But no. You must hold it down until the bed is in the specific position. Also, once we ordered, the website never updated the order. The bed shipped but the order said it was being prepared for shipment, even after we received it. Also, the shipping company that delivered the adjustable base was terrible!! They called to arrange delivery and then did not deliver in the time frame that they set. I took a day off work to receive delivery and they never showed up. After an hour on the phone, they said they would deliver the next day but we could not miss another day of work. And Amerisleep needs to be more clear about what 'curbside delivery' means. Literally, on the curb. The people who delivered ours, lowered it on a pallet, and left it at the curb. We live in a townhouse and our door is 50 feet from the curb and this bed base is HEAVY!! Lastly, the bed claims easy set up. That is not the truth. I am an engineer and there were many confusing parts of set-up. The underbed has an extended outlet that is not described anywhere in the set-up. There should be a pocket for so many of the chords under the bed, but they just jumble up under the bed. For the amount of money this adjustable base cost, it needs to be better designed. Another misleading claim is that you just bring the base in, plug it in and it's good to go. First, there should be MANY warnings about how heavy this bed is. It could be a security risk for some people to try to bring this bed base in based on how heavy it is. Also, the bed "adjusted" on it's own as we were setting it up and it almost pinched my wife's hand. Amerisleep representatives were not very helpful. "

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Rep reply posted 2019-03-23
A rep from Amerisleep, Amerisleep, has responded:

“Thank you for leaving your feedback regarding your experience with our adjustable beds. We apologize for the hassle you endured setting up the adjustable bed. We will have our Customer Experience Team reach out shortly to see how we can improve your Amerisleep experience. ”


Verified
4/5

2019-03-22

Great to me but...

"So I loved it, great shopping experience and fast delivery. I loved the mattress, however my wife did not. Ended up returning it (happy wife...) return went well also and fast refund. Only upset was they did not donate as they state. We watched as a crew came and tossed a brand new mattress in a dumpster truck. Sad.

Overall I would recommend very much.
"

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