ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

5,227 reviews
4.43 / 5



Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-03-07

Great!

"ordered and delivered in several days. nice mattress, reasonably priced, free delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-03-05

Hassle-Free and Comfortable

"Arrived and was easy to set up. No issues with anything. Comfortable bed. Will use Amerisleep in the future too."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-26

So far 100%

"This is not a mattress I would pick at a mattress store however that indicates my previous problems with mattresses. The as3 must have been what I needed for my Back pains. Every thing this company claimed has been true so far. I was nervous about memory foam but this is some sort of updated memory foam I guess. Customer service was 100%. I’ve had terrible customer service with sleep number so I was very happy about that too. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-25

Sleeping in a cloud!

"I got the A4 I believe and it did not hug my body enough. I am trying out this mattress for 100 nights. Customer service suggested a mattress topper and sent theirs for free! NOW, I am sleeping in a cloud. I have a degenerative spinal condition and every morning awake rested and NO back pain. Just as good as my old Tempurpedic but without the huge price tag and MUCH less heat. I am very happy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-02-23

Hurt my back

"Kept the bed 7days. Customer service was very good wish I could say the same about the bed "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2019-02-23

Back ache

"Not as much support as I need while still wanting a soft mattress. I get shoulder pain when I turn on my side."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-22

Finally some good sleep!

"I'm in love with my new King bed. Setup was easy. Sleeps 2 adults, 1 sneaky kid comfortably. Not too firm or too soft. Good for side sleeping or back sleeping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2019-02-22

Slow response

"It took 4 calls to get an ordered item delivery."


Rep reply posted 2019-02-28
A rep from Amerisleep, Amerisleep, has responded:

“Hello. Sorry to hear about the trouble with delivery of your order! We'd like to send you a private message to follow up with you and learn more about the issue. ”


Verified
5/5

2019-02-22

Pleased

"We ordered our mattress online totally gambling that we would hopefully be happy. We bought the foundation and the mattress and love it. Set up was super easy. We would recommend to friends and it is a Made in America company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-02-21

This mattress was better than I knew existed

"The mattress is great. My husband is overweight and a side sleeper and this mattress holds him like a baby. It's firm and holds it's shape from the core, but allows his body to sink in some and contours to him some. It also breathes better than expected. My husband was having back issues, but this mattress seems to support him so well that they have almost completely gone away. Now it's only if he's actively done something away from the bed when he has them. We love this mattress and how it has held up so much that we are going to get another for me and possibly a third for my mother in law. I'm really excited that they are opening up a couple of stores near me. I really want to try some of the other mattresses they offer along with the pillow."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-21

Love this mattress!

"We purchased a king size AS3 over a year ago and absolutely love it! So much so that when I travel I fantasize about getting home and in it. I recommend Amerisleep to anyone in need of great, restful sleep."


Verified
5/5

2019-02-20

Best sleep I’ve ever had.

"Google searched for best mattress. Amerisleep kept coming up as the best. Ordered it, it arrived a few days later and boom! I enjoy sleeping again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-18

Best sleep ever

"We bought our matress last summer and we were wondering what we could expect from it since we did not tried it first. We took a chance and we are glad we did. It is the most comfortable matress we ever had! It came well packaged, although it seemed the package was way too small to hold a matress. It was a surprise to see how it took its shape after unpacking it. We experience great night rest since then. The matress is not too hard but we still get great support. We were so happy with it we bought a new matress for our son. He kept prefering sleeping in our bed and now with his own Amerisleep matress he gets a much better night sleep. We were looking for made in US and we were glad that these are made here. We highly recommend them! The service is also great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-18

Seems like a quality mattress thus far

"I like the mattress thus far. I have the AS4, since I’m a side sleeper, and it seems a bit firm, to me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-02-17

Amerisleep Mattress

"Fantastic value and very comfortable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process