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5,227 reviews
4.43 / 5



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Verified
5/5

2018-09-06

Great Service

"I purchased the Amerisleep AS3 as the perfect option to move into my first Apartment. It was at my door in just a few days. Very speedy service! The box was manageable and able to fit in the trunk of my car. When I opened it and cut open the plastic with the handy opener that’s included it was nearly perfect. On the seam of the mattress, there was a slight imperfection with some frayed fabric, but sheets hide it very well. As for my decision on the AS3, it may be a little too soft for me, but I am still adjusting so I’ll give it time (but that’s my doing). Overall a good mattress, perhaps a little expensive but the convenience is what really sold me."

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Verified
5/5

2018-09-06

Gettin Sleep!!!

"Sleeping better. Can even sleep on abdomen now!!!"


Verified
5/5

2018-09-05

Very good service

"The two young “gentlemen” that brought in my bed frame were very professional and used extreme caution in bringing it in and setting it up. I couldn’t have asked for better service. They were quiet and polite and very professional. They explained how the bed works and asked if I had any questions. Since my husband and I are in our seventies, they even put the mattress on for us. I was very thankful for that because I’m not as strong as I used to be. Couldn’t ask for a better experience! "

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Verified
5/5

2018-09-05

I love the mattress. It is comfortable and great to sleep on

"I am glad I purchased it. "


Verified
5/5

2018-09-04

Easy process, great bed

"Order was easy, delivery was on time. I was able to bring it inside and set it up by myself, which is not incredibly easy but certainly doable. Love the bed, and it seems like it has gotten even more comfortable after around a month of use. I was a skeptical online bed buyer, but I'm definitely happy with how it turned out. Give these people your money."


Verified
5/5

2018-09-04

best bed ever

"Very easy to order , best bed ever"


Verified
1/5

2018-09-04

Would not recommend.

"The bed was dirty . When a customer buys a new bed they expect it to be new . The refund has been a hassle . Go to your local store and buy a bed much easier . This took weeks to arrive and was then dirty ."

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Rep reply posted 2018-09-07
A rep from Amerisleep, Amerisleep, has responded:

“Hi Jean, we're sorry to hear you experienced some issues with your mattress delivery. We're now having our Customer Experience Agents work toward making sure that the remainder of your experience is hassle-free and positive.”


Verified
4/5

2018-09-03

Just stay away from the edge of the bed

"I was trying out my new bed and was pleased... but when I went to the edge to get out of bed, I was rolled of onto the floor due to the edge not being as strong as I am used to. My solution, since I an the only one sleeping in the bed was to sleep in or near the middle of the bed. Getting out is a "learning curve" since I am 70+ yrs old and have been sleeping on conventional mattresses until now! Just don't want to get up in a big hurry to go to the bathroom!"


Verified
4/5

2018-09-03

Very Good

"I expected my mattress (AS3) to be a bit softer, but it supports my back well and I think this is a very good high quality mattress for side and combo sleepers. I can sleep well and wake up with no body ache:-) Easy delivery and assemble. Reasonable price."


Verified
5/5

2018-09-03

So comfortable!

"The hubby and I each have bad backs. This mattress helps!"


Verified
4/5

2018-09-02

Reclinable Bed

"Over a month required before entire unit was delivered & assembled...no concerns as of this writing or ~2 weeks following installation."

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Verified
2/5

2018-09-02

Mattress arrived later than promised.

"Mattress arrived later than promised."


Rep reply posted 2018-09-08
A rep from Amerisleep, Amerisleep, has responded:

“Hello, thank you for leaving your feedback. We're sorry to hear that your mattress arrived later than expected. We're constantly making strides toward streamlining our delivery process, working with our partners and carriers alike, to ensure we deliver a quality product to you, the customer, in a timely manner. If you have some time, we'd love to chat with you to get some feedback on how your sleep trial is progressing. Feel free to send us an email at cs@amerisleep.com or call in at 1-800-500-4233.”


Verified
3/5

2018-09-02

Not as good as before

"This is the second mattress we purchased from Amerisleep. The first mattress was amazing. We got a firmer mattress this time. It’s not as good. Called customer service to change it to the other mattress type we have but we’re told we have to sleep on it for 30 days. Quite a bit annoyed. "


Verified
5/5

2018-09-02

My bed

"My new bed is amazing. I’ve been using it for a few months and didn’t realize how great it feels to sleep on until I went on vacation and came home to it. Shipping only took a few days and I don’t think you can find a better mattress for the same money"

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Verified
3/5

2018-09-02

Still have a bad back

"The responsiveness from Amerisleep was great. However, this purchase was made as a result of a nagging back problem with my wife. So far, her back is not any better. We'll give it another week or two, but may need to return it."

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