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5,227 reviews
4.43 / 5



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Verified
5/5

2018-08-19

Fabulous bed and service

"The purchase experience was without a hitch. The bed is wonderful. Customer service is excellent"

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Verified
4/5

2018-08-19

Amerisleep - fine. FedEx - not so much.

"Amerisleep initially sent a different mattress than what we ordered. I contacted them, and they immediately helped get the correct mattress on the way, along with helping us arrange to have the first mattress picked up from our house.
The second mattress had issues with delivery. Somewhere between Amerisleep and our house, FedEx damaged the packaging, including the address label, and so our shipment was lost in FedEx tracking land. When I called FedEx to check on the tracking, they assured me the mattress would be derived the "next day." This happened on Tuesday afternoon, Wednesday afternoon and Thursday afternoon. I finally called Amerisleep Thursday evening to let them know what was going on. They said they would contact FedEx and see what they could do. The correct mattress arrived the following Friday, which was about 7 business days later than initially projected. Like I said, Amerisleep did all they could do to make the experience a good one. FedEx could not have handled it much worse, except to completely lose the mattress. We love the mattress and have had no issues with it since beginning to sleep on it about three weeks ago.
"

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Verified
5/5

2018-08-19

best bed ever!!

"My husband and I absolutely love this bed. He's a back and stomach sleeper and I'm a side sleeper but it works for both of us!! Highly recommend."

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Verified
2/5

2018-08-19

Not Sure

"I'm not sure I like the mattress. I sleep on one side of a queen size mattress and and after one month I notice that side being much softer and not returning to the original medium firm comfort. I intend to continue to evaluate this issue and if it persists or gets worse I may need to return the mattress under the warranty / guarantee."


Rep reply posted 2018-08-21
A rep from Amerisleep, Amerisleep, has responded:

“Hi Paul! We appreciate this feedback and would love to help in finding the perfect mattress for you moving forward. Please either respond to our direct message or give us a call at 1-800-500-4233 so we can talk more about what we can do to help. Thank you!”


Verified
5/5

2018-08-19

Great service.

"New for my son s dorm room he has not slept on it but felt amazing when we laid it out "


Verified
5/5

2018-08-18

Completely satisfied.

"Excellent ordering process, fast delivery, great follow up support. 45 days in and we love the bed."

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Verified
5/5

2018-08-18

worth the money!

"I have three bulging discs in my back and this mattress has been amazing! it’s the most comfortable one that i’ve found, and it’s reasonably priced for how high quality it is. i would recommend this mattress to anyone i know, regardless of if you have back problems some of my friends who have tried it find it comfortable as well"

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Verified
5/5

2018-08-17

Fantastic Bed!

"Loved the bed. Showed up quick and was easy to setup. Just had to open the box, unroll the plastic wrapped bed and carefully cut open the plastic once you have it in position. Extremely comfortable from day 1. "


Verified
5/5

2018-08-16

Best sleep in a long time !

"Delivery of our mattress was swift. Set up was very easy. We wanted a firm mattress and the AS2 is perfect. This mattress is everything Amerisleep said it would be and more ! Extremely happy with our new Amerisleep mattress. "

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Verified
5/5

2018-08-16

Great service and support

"I ordered an AS2 based on most the features matching up with my sleep style. It arrived quickly and I tried it out for 40 days. The bed hurt my back and I was not able to have a restful nights sleep. I called Amerisleep and told them about my issues and they suggested I try the AS3 bed based on my experience with the AS2. They quickly ordered the AS3 and scheduled a pick up of my old AS2. The first night on the AS3 was like sleeping on a pain free cloud. Such a huge difference between the 2 beds. I had one of the best nights sleep on my AS3 and I was impressed with the customer service from Amerisleep. "

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Verified
5/5

2018-08-16

Awesome

"Changed out to an AS4 from an AS3 without any hesitation from the company. They were awesome with the exchange. Very simple. "


Verified
5/5

2018-08-15

Great service and the product is also great

"Customer service was excellent"


Verified
5/5

2018-08-15

Absolutely NO problems...

"see title! ! ! ! ! ! ! ! ! "


Verified
4/5

2018-08-14

Great bed

"Love the bed but it sleeps WAY too hot for me. I read Lots of reviews before purchasing and they all said the AS3 slept cool not hot but I do not find this to be true. It's way hot. "


Verified
5/5

2018-08-12

Love my bed very much

"It's great and very comfortable. It is what I read it would be. I was a bit worried about not trying it but I was really happy when I tried it. It's perfect for my side sleeping self"