"The Amerisleep mattress came in a medium soft as recommended by the telephone person I dealt with. I went along with it but it definitely too soft for us. Our backs hurt and as my wife is a stomach sleeper, her's really hurt.
The quality of the mattress was good but it just wasn't for us and it didn't take long to find that out."
"I love this bed. I used to have a Tempur-pedic bed and slept uncomfortably. I have Rheumatoid Arthritis and this bed comforts my whole body. It is the best! This week I’ve been sick with the flu and laying in bed on my back has been so comforting. No back pain like I would have from other beds. "
"Website was helpful. We got what we ordered with everything in good shape. Set up was easy and fast. Very comfortable mattress."
"I think my body was as astonished as I was that restful sleep was actually a possibility!! My first night on the mattress, I slept solid, without waking, for 12 hours! Luckily it was the weekend, but I couldn't believe that happened!! My body felt so restored, my brain wasn't groggy, my neck didn't hurt! It's been a month since that first night, and I no longer have lower back pain, an achy neck, or stiff shoulders every morning. In fact, I never feel pain when I wake up now! It's miraculous, and I'm so grateful for a quality mattress like this one!!"
"I ordered the queen AS2 on a Monday and I was sleeping on it Wednesday night. Crazy fast delivery! I find it super firm, as that is what my wife and I needed after too many years on a pillow top. I wish I could test out the beds because there are different firmness levels, but I don't have an Amerisleep store around me. But their return/exchange policy protects you if you're unhappy."
"Both my wife and I really like this mattress."
"It has been over a month since we got our Amerisleep bed. I was very excited, all the reviews are great. I wake a lot during the night, while that has gotten better, when I wake in the morning I am stiff and sore from the sleep the night before.
Not sure what to do about it yet. I feel like I should love it, but sadly my body has different ideas."
“Thank you for providing your feedback, lkgoepfert. We are sorry to hear you are experiencing some discomfort with your mattress. We will have a representative reach out to you in a timely manner. ”
"This was the easiest mattress experience I've had and by far the best one I've owned. It's so comfortable, but not too soft. Serious thumbs up."
"Customer service was outstanding!!!!!"
"We purchased Colonial Bed AS4 almost a year ago, it’s very comfortable bed fits in to your body as your sleep, my wife and I really liked the bed for few months, then my wife start complaining about Hip Pain, we didn't know what was going on, we both were side sleepers that is the reason we bought this Colonial bed because as it says in their description is really good bed for side sleepers, she cannot walk as normal because of hip pain, she was using heat and cold pads and all other self-treatment, finally she started seeing Chiropractor doctor. Few months later I got Hip Pain and I was trying all self-treatments and not getting any better, I went to see Chiropractor doctor as well, he made a comment about our bed because we both have same hip problem, we are at our mid-forties and its very unusual people have hip problem from a brand new bed so it was hard to believe, the key noticeable factor is we both are having major hip pain when we get up in the morning, so we decided to switch bed, we start sleeping on our old pillow top Serta mattress and noticed very less hip pain when we get up in the morning. We are still living with Hip pain as today, few month later we tried to sleep again on Colonial AS4 Bed and same hip pain got severely bad so we are completely stop using this Colonial AS4 bed. It seems quality of the bed is not withstand as they promised in their warranty, we are talking with Amerisleep for exchange or replacement and they are not helpful at all. We both weighs less than 180Lbs, It seems mattress is not holding hip weight so hip weight sags in to the memory foam bed causing the pain, so if you are side sleeper please think twice before jump on this Colonial AS4 bed. Since we had hip pain after purchasing this bed we both are continuously seeing doctors and wasted lots of money on this useless bed. Just sharing our real story. Thanks"
“Hey Joseph — We're sorry to hear about you're experience so far with you mattress and our company. That is definitely not typical of our mattress to wear out after only a few months. We want you to know you are still covered under the 20 year warranty and we have sent you an email with the warrant instructions to have it replaced. We look forward to hearing from you to get this issue resolved. ”
"Had to exchange our mattress for a softer one. They have a seamless return process which is important with a huge product like a mattress. Our new mattress is incredibly comfortable and seams solidly made. Very happy with this purchase! "
"This was the second boxed mattress we ordered online. The first one we sent back as I woke up with lower back pain every day for a month. This mattress however has exceeded our expectations. Both my wife and I love it and she insists it is the best mattress she has ever had."
"We love our bed. We had severe (gonna break in half) low back pain that would wake us up multiple times a night. The pain was constant. The first couple of nights we slept heavy and all night. We woke up with back pain but shifted. The pain was in different spots with some muscle spasms. Obviously we we're being put back in line. After those couple of days we have NO more pain. I look forward to sleeping. It feels...(big sigh here) WONDERFUL!!!!! Please consider an Amerisleep mattress. You deserve it"
"We researched foam bedding and decided Amerisleep had the best selection. The website was excellent and easy to order online. Delivery was on time and we have slept great each night since we received ours. Highly recommend! "
"That title may be overdoing it a little bit, but this company has earned my respect. Unfortunately for me, the bed I ordered did not work out. Their customer service department understood my rationale, and set up a prompt return service, no hassle, truly no hassle. I will definitely be recommending them to friends, and I wish I could have been able to make it work with the mattress. "
A rep from Amerisleep, Amerisleep, has responded:
“Barry, thank you for providing your feedback, sorry the AS4's softness didn't work out as expected. We appreciate you giving us a shot! We're happy to see you take advantage of the 100-night sleep trial and hassle free return. If you decide to purchase something firmer in the future, please do not hesitate to give us a call. ”