"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"The process to order was initially simple until we started to encounter issues. I have already paid the full order and don't have clarity on status nor if it will be fulfilled in time. "
"The customer Service agent that helped me was very courtous and knowledgable. "
“We're thrilled to hear that you had a positive experience with our customer service team! Thank you for taking the time to share your feedback. We truly appreciate your kind words and are here to help with anything you need in the future.”
"Great service from call center. Easy to use website."
“Thank you for the amazing feedback! We are thrilled to hear that you had a great experience with our call center and found our website easy to use. Your satisfaction is our top priority, and we appreciate your kind words. Thank you for choosing Amsterdam Printing!”
"Pens arrived on time and in the quality that I ordered.
They should make good advertising gifts.
"
“Thank you so much for your feedback! We are thrilled to hear that your pens arrived on time and in the quality you expected. We're excited that you think they will make great advertising gifts. We truly appreciate your business and look forward to serving you again in the future!”
"Great customer service on chat "
“We are thrilled to hear that you had a great experience with our customer service team! Thank you for taking the time to share your feedback. We appreciate your support!”
"The representative was great"
“We're so happy to hear about your positive experience with our representative! Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future.”
"asked for wall calendars with that qualify for NO SHIPPING CHARGE
(RETURNING CUSTOMER) unwilling to help-she emailed link for more information"
“I’m sorry to hear about your experience with our sales team. It’s important to us that our returning customers feel supported and valued. I understand that you were looking for assistance with wall calendars and shipping charges, we have sent you a direct message with a resolution. Thank you for the feedback and letting us make this right for you. ”
"As usual, Amsterdam printing was able to meet my needs, find the product I wanted, and do so with minimum fuss. The quality of their products along with timely delivery makes it a great partnership with my business over the past decade."
“We are thrilled to hear that you have had such a positive experience with Amsterdam Printing! Thank you for your continued partnership over the past decade. We appreciate your loyalty and look forward to helping you with all your printing needs in the future.”
"Quick and courteous service"
“Thank you so much for the glowing review! We are thrilled to hear that you had a positive experience with our quick and courteous service. Your satisfaction is our top priority and we appreciate your feedback.”
"Your online ordering process is very user friendly and easy to maneuver. "
“We're thrilled to hear that you found our online ordering process easy to use! Thank you so much for the positive feedback. We appreciate you taking the time to share your experience with us.”
"I have worked with this company for years when I had my own company and have always experienced great satisfaction from them. Everyone is very pleasant and will help you with whatever problem or question you may have."
“Thank you so much for your glowing review! We are thrilled to hear that you have been a loyal customer for years and that you always have a positive experience with us. We truly appreciate your kind words and look forward to continuing to provide you with excellent service in the future.”
"Wonderful working with Melissa D"
“We are thrilled to hear about your positive experience working with Melissa D! Thank you for sharing your feedback with us. Our team is always here to provide excellent service and support.”
"needed attractive pens to give away at our 100th anniversary celebration for my church.
great pens; great price; great service.
"
“We are thrilled to hear that our pens were the perfect fit for your church's 100th anniversary celebration! Thank you for choosing Amsterdam Printing for such a special occasion. We appreciate your kind words and look forward to serving you again in the future.”
"The person I chatted with was wonderful and very helpful."
“We are thrilled to hear that you had a positive experience with our customer service team! Thank you for taking the time to share your feedback. We appreciate your kind words and look forward to assisting you again in the future.”
"June was so helpful and kind with assisting me. Excellent customer service!
Cheryl Barry
Martha Brown School
Fairport, NY 14450
"
“We are thrilled to hear that June provided you with excellent customer service! Thank you for taking the time to share your feedback with us. We truly appreciate it!”
A rep from Amsterdam Printing , TG_Amsterdam, has responded:
“I'm sorry to hear that you've encountered issues with your order and that the process hasn't met your expectations. I understand how frustrating it can be not to have clarity on the status of your order, especially after payment. We are happy that one of our Customer Service team members were able to contact you with the status of your order. ”