"I made a very small order at this company which usually takes much larger orders. The person assisting was so helpful and accommodating. This is a great company!"
"Simple process all the way to check out"
"Very easy to navigate the website. Can't wait to get the product!"
“We are so glad to hear that you had a great experience on our website! Thank you for choosing Amsterdam Printing for your pen needs. We can't wait for you to receive your pens either!”
"Should get a raise! Thank you"
“We are absolutely thrilled to hear about your experience with our customer service team! Thank you so much for taking the time to leave such kind words. We truly appreciate your support and are grateful for customers like you.”
"Chatting online was good and then when I called the person was very helpful and answered all my questions. It is sad that when you first give the total you do not include everything. Like the set up cost and what ever else is hidden. Also after the fact you send me another code to use and I am not sure if I can use it or not. Thanks for all the help. Ruth"
“Thank you so much for your amazing feedback, Ruth! We're thrilled to hear that our team was able to assist you with all your questions. We appreciate your feedback on the transparency of our pricing, and we'll definitely take that into consideration for the future. We reached out to you directly on the pricing issue, please reach out to us so we can resolve your issue. Thank you for choosing Amsterdam Printing!”
"The customer service person I had first told me that I would not be charged for the merchandise until it was shipped and that would be the end of July. I agreed and then a litte while later she corrected herself and said that it would go out on July 5,2014. I was not to happy but was ok with it. Then about an hour later a young man calls and tells me that it will be the end of July. Well between the two calls I found on my bank's website that Amsterdam already put through my payment before the order was even processed or shipped. This is against corporate policy. I want it reversed and wait unit it is actually shipped but I am getting no where because no one can understand that it is not a credit card but a debit card"
“I apologize for the confusion and inconvenience you experienced with your recent order. We strive to provide accurate information regarding payment processing and delivery timelines, and I regret that we fell short in this instance. We thank you for your time when we spoke directly. If you have any further concerns or questions about your order, please don't hesitate to reach out to us.”
"Nice fast response time. Good product with a good price. Two days order to shipping!!!"
“Thank you so much for the fantastic review! We are thrilled to hear that you are pleased with our fast response time, good product, and great price. Your satisfaction is our top priority, and we appreciate your feedback.”
"I appreciate that I was able to speak to a real person. Nice Job!!"
“Thank you so much for your kind words! We are thrilled to hear that you had a positive experience speaking with our team. We take pride in providing excellent customer service, and we're grateful for your feedback.”
"There's a very personal reason that I order the pens that I do. I love them. They're good quality. I love the design and the color as well as the vivid blue gel ink... Customer service is usually very good to excellent. The only downside is the cost even when you can get a special offer to get a good price, because the shipping cost is determined by weight. It gets very pricey. For shipping... I would recommend trying to make some sort of flat shipping price available."
“Thank you so much for your positive feedback, Mike! We're thrilled to hear that you love our pens and appreciate the quality, design, and ink color. We'll definitely take your feedback regarding shipping costs into consideration to see how we can improve. Your support means the world to us!”
"Easy to deal with. Highly recommend!"
“Thank you so much for your amazing review! We are thrilled to hear that you had a great experience with us. Your recommendation means the world to us!”
"We give to our church visitors a welcome bag for coming.I have been working with Sue on the items in these welcome bags. Sue has help greatly on designing the mugs and the engraving of the pens we add. I have just placed the 3rd. order with Amsterdam Printing and appreciate your help. Thanks, Bill from Trufant."
“Thank you so much for the fantastic review, Bill! We are thrilled to hear that Sue was able to assist you with designing your imprint. We appreciate your loyalty and are honored to be your go-to partner for custom items. Thank you for choosing Amsterdam Printing!”
"Amsterdam printing has been the best buying experience i have had in a long time. our Rep. Susan has been more than helpful and kind. thank you for everything. we will be back to purchase more:)"
“Thank you so much for the amazing review! We're thrilled to hear that you love the tumblers and had a great experience with our team, especially Susan. We can't wait to help you with your future purchases. Thank you for choosing Amsterdam Printing!”
"Good quality ,service ,good price"
“Thank you so much for the positive feedback! We are thrilled to hear that you are satisfied with the quality of our products, service, and pricing. Your support means the world to us!”
"Both times I talked to a representative. I was able to clearly understand them. They were very efficient and helpful."
“Thank you so much for the amazing feedback! We're thrilled to hear that you had a great experience with our customer service representatives. We strive to provide clear communication and efficient assistance to all our customers. Your kind words mean a lot to us!”
"Excellent service. So easy to design my pens and received a quality product. If the need arises I would definitely order again "
“We are ecstatic to hear that you had a great experience designing your pens with us and that you are happy with the quality of the product you received. Thank you so much for your kind words, and we look forward to serving you again in the future!”
"Pens were high quality and they feel good in the hands. We will be using Amsterdam again."
“We are thrilled to hear that you are enjoying our pens! Thank you for choosing Amsterdam Printing for your promotional needs. We look forward to working with you again in the future.”
A rep from Amsterdam Printing , KristinaTaylorCorp, has responded:
“We are thrilled to hear that you had an excellent experience with our seamless ordering process! Thank you for sharing your positive feedback with us.”