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AntaresPro

135 reviews
3.21 / 5


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Return/Replacement policy:
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Verified
3/5

2009-12-22

"I am dissapointed that I ordered my products on 12/16 as a Christmas gift and it took 5 days to ship them. I am now preparing the product will not be received in time for Christmas. 5days to prepare shipment seems like a long time, especially for this time of year."

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Verified
1/5

2009-12-11

"Contacted AntaresPro (Freedom USA, Inc DBA) about faulty RAM that I had purchased within their posted return/exchange policy. Through both their websites contact instructions and Google Checkouts Customer Service. Never received a reply from either.

I would never purchase from this company again. I've never had such a ludicrous online shopping experience. After the shipping fees to get the faulty product replaced I should have just gone to a reputable website.

The owners of this website don't care 1 iota about their patrons.

Mushkin's Customer Service on the other had was a "5 Star" comparison and replied promptly to request and actually took care of their customer.
"

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Verified
5/5

2009-12-02

"Great prices prompt service and friendly customer support. Good comunication and shipping info. Will do business again with this merchant."

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Verified
1/5

2009-11-25

"I would not recommend AntaresPro to anyone; this is not a company of efficiency or integrity. Two employees, one being a supervisor, gave me the complete run-around on a product that I ordered with 2nd day shipping. I received an invoice from them stating that the product would be delivered in 2 days, by either UPS or Fed Ex. There was also a tracking number on this invoice. This invoice was entirely incorrect. The tracking number was invalid and my item (which was small in size) was sent via a 3rd party company through a freight carrier. Although I was GUARANTEED shipping by the supervisor for a specific date, someone had sent the freight company an incorrect bill of lading, so the carrier could not release it. I was still dealing with trying to get my order a week after it was placed. When trying to get tracking info or find out who the 3rd party company was, AntaresPro was completely evasive. They promised me phone calls that were never placed. Come to find out, from the shipping carrier itself, that someone had submitted my 2nd day order via standard shipping, and with incorrect billing information. Dealing with AntaresPro was an unnecessary headache. I will not be using them for any future orders; my business will be going elsewhere. They do not value their customers. "

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Verified
5/5

2009-11-06

"Very fast service and shipping well beyond what I expected. Will come back to purchase from again."

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Verified
2/5

2009-11-06

"Order a week ago,

nobody called me or sent an email to me, When I called them the process the order at that time and it going to take another week to receive it.

Customer satisfaction very low :(((
"

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Verified
5/5

2009-08-22

"The transaction went smoothly, and I received my product in one or two days. AntaresPro described the product well, and I received what I ordered, there were no unpleasant surprises. I compared the product's price on AntaresPro with the other prices for the same product on the internet, and AntaresPro offers the best price around. The service is excellent and the price is excellent. I can't ask for anything more! I definitely will shop at AntaresPro again. AntaresPro treated me very well, and I highly recommend the online store! Kudos!!"

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Verified
5/5

2009-07-31

" I ordered the Boker Magnum Lord pocket knife from AntaresPro. It was shipped the next day via FedEx and a conformation number and tracking information was emailed to me. I received the knife in a week. It was exactly as advertised and at the lowest price I could find on the web. I would recommend them to anyone and will shop from them in the future."

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Verified
5/5

2009-07-08

"They replied to my request for help within 24 hours ( 14 I think it was ) which is really quick considering it took TigerDirect 48 to get back to me in regards to a shipping question. They where clear and direct with their answers and besides all that, they have great prices! I'll be shopping here more often.

And I just got the item, EXACTLY as described and I paid for 3 day shipping but I got it in TWO days! Awesome!
"

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Verified
5/5

2009-04-08

"The watch I ordered arrived as order and well packaged. Great company to do business with. No problems or complaints at all. Would do business with them again any time. Thank you."

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Verified
5/5

2009-02-21

"I was very pleased with their prompt service. I won't hesitate to buy from them again."

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Verified
4/5

2009-02-12

"They had the cheapest price I could find. Ordered friday afternoon for overnight shipping - Did not ship out until Tuesday and arrived on Wednesday. Seems odd to have to pay for them to process your order in less than two days. Cant complain too much I guess because of good price."

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Verified
5/5

2009-02-11

"Great prices prompt service and friendly customer support.

All I need is here.
"

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Verified
5/5

2009-01-18

"This product arrived in 4 days with normal shipping fee. Awesome!!!"

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Verified
5/5

2009-01-11

"I bought a bracket-mounted compact flash to IDE converter from AntaresPro that was hard to find from other vendors. AntaresPro had a good price and the product works as designed. I would definitely do business with them again."

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