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Product & services pricing
4.75/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.17/5
Customer service:
4.27/5
Return/Replacement policy:
3.75/5

Verified
5/5

2013-10-29

"You met my expectations. You showed me suggestions, did what I wanted in the end and delivered. And the price was very motivating, too. :) "Cute" was the most favorable response from recipients of a recent trade show. We like cute... and fun."

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Verified
5/5

2013-10-29

"I am pleased with the purchase. It was exactly what I ordered and looked very professional. "


Verified
4/5

2013-10-29

"Was pleased that even though my item was BO i still was able to receive a similar item at the price of the one i originally ordered. Thanks for all your help."


Verified
5/5

2013-10-29

"I was very satisfied with the merchandise and please with the fast delivery service. I would recommend you to all of my friends.
Keep up the good work. Oh, good customer service department.
"


Verified
5/5

2013-10-28

"Great customer service when I needed to change my order. Nice gemstone calculator with great imprinting. Very happy, thank you."

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Pricing of products and services
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Verified
5/5

2013-10-28

"Got a different color than I ordered, but it turned out great, regardless."


Verified
5/5

2013-10-28

"Great Service! We received our items on time and they looked great. "


Verified
5/5

2013-10-28

"I ordered ornaments for my church's 75th anniversary and they look great! The staff was very easy to work with. Thank you!"


Verified
4/5

2013-10-28

"The way the shipping fees were handled and charged was rather unclear. They should have been included at the time of purchase."


Verified
4/5

2013-10-28

"Good quality, fast service. Everything you would want from a promotional company. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-10-28

"Items arrived on time and looked great!!
Thanks will use again
"


Verified
5/5

2013-10-28

"Everything turned out beautifully and was here in plenty of time for our event.

Thanks so much
"


Verified
5/5

2013-10-28

"Easy to order, shipped on time and product looked great. Will order again."


Verified
5/5

2013-10-28

"Delivered on-time and we loved them! "


Verified
1/5

2013-10-28

"The designer introduced an error into our logo, misspelling the name of our company in the fine print. We didn't catch the "o" becoming and "a" on the proof, because it was 8pt font of a logo we've been staring at for years. A month later we start handing them out and sure enough, one of our students finds the typo. I called the company hoping that their "if it's in any way our fault, we'll fix it policy" would cover it, but nope. After several phone calls, the best I got was a 15% discount on a reorder. Great. Now I get to figure out what to do with several hundred reminders of why I will never use this company again."