"It took FAR longer to get my order than expected. The website said "7-day service." I understood that to mean 7 days of production time after the proof is approved. I approved the proof on 9/13, and the order was not shipped until 10/3. Meantime, there was an issue with printing the two colors that I requested, so I agreed that instead of those two colors, AnyPromo should print one color of "Blue PMS Process", which is one of their standard colors. Once I received the order, I had to call to get a refund for all of the extra charges for printing the colors that AnyPromo ended up not being able to print. Those charges should have been refunded automatically. On top of that, the order rep ignored my request to go with your standard blue when the two color design wouldn't work out. The design was supposedly printed with one of the PMS colors that I originally requested, and I was charged for that even though that's not what I asked for. The kicker is that the blue did not even look like the correct PMS color. Additionally, when I requested a refund for the extra charge for "PMS matching" (because I asked for a standard color, not a PMS color) the order rep apologized for the confusion but refused to give me the refund. I'm sorry that she was confused, but I was extremely clear in the email, and it's not my fault that she didn't understand what I wanted. I am very unhappy with my first experience with AnyPromo. I'm unlikely to order from AnyPromo again."
"What is there to say? I had a simple order to fill and was able to do so easily without having had any prior experience on your site. There were no snags and I received my order in a timely fashion."
"I ended up getting the item I needed elsewhere, but it's nice to have vendors respond with options."
"We ordered sunglasses, as prom favors. Everything was on time and in great condition. We will definitely order from AnyPromo again."
"The customer service I received was outstanding! The order was delivered when promised and the water bottles looked great. The screen printed logo is exactly what we wanted and will be something that will last. Thanks, AnyPromo!"
"Excellent, quick professional service, excellent product, great follow through; will be doing business again and will highly recommend to other business associates."
"The our logo was poorly iron on the bags"
"We had a few issues with communication. We had blue sticks quoted, but then when we ordered we were told they were not available. Then, we were called to see if we'd take longer sticks at an additional cost. Finally, we ordered purple, and we got a call asking why we didn't order the blue. We're fine with what we ended up with, but it didn't seem like everyone at AnyPromo was on the same page. "
"Great experience, items were on time and exactly what i expected. Thanks!"
"We received exactly what was expected and in a very acceptable time frame. Nicely done."
"Lack of clarity on the calendar(too light and not enough ink on the dates of each month. "
"Prompt great service on a rush order!"
"The designers did a wonderful job of adapting our logo for the item (shopping bag) and the product came quickly. Very reasonable prices. I also appreciate the responsiveness of the customer service team."
"The exchange/return process was very lengthly but eventually resolved. Very happy with product ordered. Will likely use again."
"very good value, very low price"