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Product & services pricing
4.00/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.05/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-04-09

Decent delivery given the global situation.

"Item is working excellent."

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-09

GE Fan Blade for the Evaporator

"Impressed with how easy it was to match my old one. Installed in about 20 minutes and my refrigerator is working perfectly "


Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate your feedback. Thanks for letting us know. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-09

Easy

"The DYI videos were very informative and helpful."

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are glad you liked our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-09

Excellent Service!

"Ordering was very easy and efficient; delivery was next day! Very trustworthy company. "

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for your valuable feedback. We appreciate that you chose us for your appliance repair needs.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-08

Great

"They forgot to put a part in shipment called they next day air part no questions ask"

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We'll be there for you next time, too!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-08

Excellent service

"Part came the next day
Simple repair no problems or issues
"

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-08

Samsung adjustable leg

"Great service ,fast delivery,and part fit perfectly "

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for letting us know how much you liked our services. We appreciate your endorsement!

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
2/5

2020-04-08

Complete Assembly??

"They need to define what a "complete assembly" entails. I thought I was getting a sprayer arm which is part of the assembly. "


Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. I do apologize for any inconvenience this situation may have caused. If you ever have any questions about what a kit or assembly includes, please feel free to call, chat, or email us, and we will get back to you with that answer as quickly as possible.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-08

Very good

"Delivered the day after I ordered it. Perfect fit. Fairly easy to install."

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-08

silverware holder

"It was a simple silverware rack to order quick and easy never have an issue with anything that I’ve ever gotten from them."

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-08

Always the best

"Their web site is easy to navigate and purchased items are promptly shipped. I will continue to use their service ."

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-08

Great experience

"Our experience was great. I’ve used Appliance Parts several times and always get my parts very quick. "

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-07

Very good service

"Looked up part on site, very easy to find, ordered, fast delivery and installed. Thanks. Will buy again!"

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-07

Top notch

"all was perfect ordering my water valve, simply put make and model of the appliance and all the different parts are listed for it, shipping was fast and came in a well packed box damage free. Got the part installed the same day and works great, Thank You for great sales and service."


Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-04-07

Too Expensive

"Lint Catcher was $27.30 and shipping!. Said I saved over $30.00. Please!!! way over priced. Bet it cost less than $3.00 to make. Will try another web sight next time. This was recommended by the repair man."

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Rep reply posted 2020-04-10
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We apologize if our pricing didn't meet your expectations, because we do pride ourselves in striving to have the most competitive pricing for all parts that we sell. Everything we sell is sourced from the original manufacturer, so while our prices are based on theirs, we do our best to offer the most affordable parts with the best benefits. We offer free technical resources, a 365 day warranty, and price matching with comparable retailers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”