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Product & services pricing
3.94/5
Chance of future purchase:
4.21/5
Shipping & packaging:
4.25/5
Customer service:
3.93/5
Return/Replacement policy:
3.93/5
Featured Review



Verified
5/5

2024-11-03

Retaining Ring

"I ordered online and no problems. I have ordered from APP before and had a good experience also "

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Verified
5/5

2024-11-03

Fan motor

"Excellent service. Faster delivery than was expected.
Part fixed the problem. Thank you
"

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Verified
5/5

2024-11-02

Perfect replacement parts at reasonable prices

"My 28yo Kenmore (GE) side-by-side fridge was cooling erratically in both the freezer and fridge. At first too cold then too warm on both sides. Based on the recommendations I bought new defroster heaters and a new defrost timer. It turned out that defroster heaters had burned out. I installed the new defrost heaters and the new defrost timer for good measure. Installation was super easy and the ol' girl is now working like new. The hardest part was waiting for all the ice to melt. :D "

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Verified
5/5

2024-11-02

Excellent but expensive!

"After reviewing "How to replace Samsung washer drain hose" video on YouTube, ordered part and payed extra for expedited shipping. Part arrived in two days and installed very easily after watching video. I thought $80 was high for a small plastic drain hose, but that included shipping. "

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Verified
5/5

2024-11-02

Washer lid switch

"Part was same as the one removed. Ordering was easy. Pictures of parts makes identifying easy. Easy payment and prompt delivery. Less costly than other vendors. Your site will be my first stop for future needs!
Thank you,
Doug
"

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Verified
5/5

2024-11-02

Easy ordering!

"Got my part within three days of ordering "

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Verified
5/5

2024-11-02

I got the part I need to repair my dishwasher fast. Thank you! Five stars all the way.

"I looked up the part I needed and to be sure I used the chat and Janice B looked up the part and confirmed that I had the right one. The shiping was super fast. I ordered it October 24th and received it October 26th. I followed the online video to install, and my dishwasher was repaired.
I highly reccomend Appliance PartsPros.com.
"

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Verified
5/5

2024-11-02

Icemaker replacement

"Replacement of Ge profile icemaker. I was able to identify replacement accurately. Part was available. It was shipped promptly. It as the right part at the right price. No problems. Great service."

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Verified
5/5

2024-11-01

Right part quickly

"Got the correct part very quickly and the transaction was easy. Highly recommended"

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-11-01

Appliance Pros - great service!

"Selecting the part was very easy and was shipped right away and delivered in a couple of days. Very pleased with this order."

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
2/5

2024-11-01

Still waiting.

"I placed an order for parts that were in stock on October 23, 2024 and as of November 1st I still haven't received my order."

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Russ,

We apologize for the delay on your order. UPS has not updated the tracking page since 10/28. We can file a lost order claim and get this reshipped or fully refunded. Please let us know which you would prefer. Again we apologize for the inconvenience and look forward to getting this resolved.”


Verified
5/5

2024-10-31

Get what it right

"They actually give me the right part for # number that I gave to identify my part."

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear you benefited from our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-10-31

Website easy to use

"I quickly found the part on the website and ordered it.
Great job guys.
"

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-10-31

BEST PARTS SELECTION

"AppliancePartsPros always seems to have the exact part. The videos show DIY replacement. It's tough to beat this combination."


Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-31

Prompt delivery; correct order

"Saw a recommendation for this site in a "DIY" video on YouTube, decided to give it a try. Was very easy to find exactly what I was looking for, prompt shipping, received exactly what I ordered. Would use again in the future."

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team