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Product & services pricing
4.00/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.29/5
Customer service:
4.05/5
Return/Replacement policy:
4.04/5
Featured Review


Verified
5/5

2020-04-16

Quick and easy

"It was easy to find and order what I needed, and I received the item promptly "

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Rep reply posted 2020-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear that the repair went well.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-16

Great service

"I got what I needed at a good price when I needed it. Great service and highly recommended. "

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Rep reply posted 2020-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-16

Microwave repair

"Replacement part arrived quickly and fixed my microwave"

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Rep reply posted 2020-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to share your experience. We are happy you found us.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
4/5

2020-04-16

Fast Shipping and Right the First Time!

"Nice job. Fast shipping and right the first time. Video could use one update. It took me a few minutes to figure out how the clip on the electrical plug disconnected because Roper installed it clip down. A shot of the plug connection in the video would have helped. Other than that part was right and video was very helpful. Well done!"

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Rep reply posted 2020-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-15

Perfect.

"On time. Part was exactly what I ordered. Highly recommend using Appliance Pros. I will use again when needed. "

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Rep reply posted 2020-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. Your feedback is much appreciated.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-16

Excellent

"Part received works like a charm!"

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Rep reply posted 2020-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for writing this review. We hope the repair was successful.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-16

ON TIME AND WHAT I NEEDED

"CHECKED THE ONLINE PARTS, FOUND WHAT I NEEDED AND ORDERED. SAID IT WOULD BE HERE IN LESS THAN 2 DAYS, SURE ENOUGH, IT WAS HERE.

EXACTLY WHAT I NEEDED.
"

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Rep reply posted 2020-04-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-16

Quick shipping, exactly what I needed

"We needed a part to fix our dishwasher. This website identified a replacement part. It came fast and was exactly the part we needed. "

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Rep reply posted 2020-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your experience. Don't forget to check us out on Facebook.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
3/5

2020-04-16

Refrigerator repair

"Technician seemed competent. He determined the fan motor to be intermittent/weak. The cost quoted was too high with his parts and labor. He said this was the major problem. I ordered a fan motor from the internet. I replaced the fan motor, but replacing did NOT cure the problem. I found the air duct to the lower unit to be blocked by ice, which he had NOT cleaned/removed! I cleared the duct, and the unit began working properly."

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Rep reply posted 2020-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for telling us. Congrats on the repair.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-16

Dryer and Refrigerator parts

"Easy to use website by typing in your model number. Takes you to all the parts that it carries for that model. Complete with diagrams! Parts were exactly what we needed and fit perfectly. Parts arrived very quickly! Will definitely use Appliance Parts Pro again! ;)"

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Rep reply posted 2020-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for choosing AppliancePartsPros.com. Your comments are most welcome.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-15

Amazing People!

"One day after a devastating tornado they were up and running! Helping me fix my refrigerator.
This company must be proud of their fantastic employees.
My heart goes out to this small town in Kentucky.
Imagine what they are going through.
First the coronavirus and now a tornado.
Please say a prayer for them.
"

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Rep reply posted 2020-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for completing the feedback form. We are happy you chose us to help you fix your appliance.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-15

Quick response. They had online video on how to fix it. Would order here again

"Quick response. They had online video on how to fix it. Would order here again"

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Rep reply posted 2020-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to let us know how we did. Your review was very nice.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-15

EXCELLENT Customer Service!!

"I ordered from a diagram, and the part was here the next day!! Great Job!!"

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Rep reply posted 2020-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for filling out the survey. We appreciate your review.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-15

Dryer belt replacement

"Belt arrived in one day easy install up and running in less than an hour."

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Rep reply posted 2020-04-16
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.

Kind Regards,
Cheryl T,
Customer Correspondence Team”


Verified
5/5

2020-04-15

Refrigerator parts order

"Everything was as promised."

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Rep reply posted 2020-04-15
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for the nice review. It means a lot. We are happy to hear you benefited from our services.

Kind Regards,
Cheryl T,
Customer Correspondence Team”