"Run don't walk away from this horrible company. They will give you all the words you want to hear when placing an order and when you receive the parts and they don't fit, you call them and they tell you to mail back the parts for a credit. You do that and then the package is returned as Refused by them. You call customer service and you are told, the parts you wanted to order were never available, as this has been discontinued. When you inquire about the returned package, you are sent about 6 emails asking if you did this or that. You tell them you did exactly what their customer service advised. My last email today asked for a RAF number was it put on the box. I replied, no, I was told how to return it and this was news to me. I plan on contacting the credit card I used and dispute this as a fraud charge and I am going to seek legal against this company. They shouldn't be in business. They give new meaning to fraud. Order from a reputable company, not them"

"Appliance Zone had a great selection of parts and not to mention the part that I needed IN STOCK!! What an absolute pleasure to work with people like this today!! You don"t see that very often anymore. Kerri and Casey were excellent in every way! All of my questions were answered! I would recommend this company to ALL who need parts for their appliances."

"Found this website to be extremely well-priced and stocked. Jordan was especially helpful and polite and assisted us in choosing a money-saving option that was exactly the same as the name brand part we were looking for. "

"Great company, shipped on time as promised. Good job! Will do business with them again. Great instant chat, very responsive. "

"I did a direct comparison with Searspartsdirect.com. My order after taxes/shipping/parts was $8 less for 3 small parts. The site was easy to navigate and quick. I will use them again if necessary."

"The only problem I had was I was unable to track until I asked about the status. Other than that the price was much lower than everyone else and customer service was quick and efficient."

"Jeremy was very knowledgable and helpfull. He also informed me that s psrt I needed was discontinued & provided the new part number."

"As I as trying to find the proper part, Live Chat popped up. Jeremy was extremely helpful and I was able to conclude my order immediately. Highly recommend the company (and Jeremy). "

"i got a freezer gasket. the chat was very helpfull in finding the part. price was cheaper than other sites. shipped as promised.
Benjamin"

"I'll have to admit. I was a little skeptical because I never heard of this site. I've been looking for a replacement control board for my Frigidaire Affinity gas dryer for a while. Finally found this site and 2 others, but this site was the cheapest. I'm a lead in a distribution plant and I take a great amount of pride in knowing the customers are happy with their product and service with us. This site takes pride in their customer service, quality and shipping. I am happy to know there are people that feels the same way. This may be my first time doing business with this site but it won't be my last. And I will be referring others."

"I searched about four different appliance parts websites and found the best price at ApplianceZone along with competitive shipping costs. Their Live Chat feature (7 days a week) allowed me to check if part was in-stock and I was promptly helped by a very courteous person named Casey."

"This a wonderful place to buy from,top notch customer service and live chat with Courtney B. was the best.I got a door handle for refridgerator for $35.62 from Appliance Zone. Sears wanted $273.36 for same part. Roger E. Ohio"

"I went on line to find a bake element for a Maytag oven and found the ApplianceZone web site. I am very please with the help from Brad that was given in finding the part I was looking for. The price is very reasonable pricing and it will be delivered to my door.
Thanks ApplianceZone"

"AppZone staff showed me an exploded diagram in a Live Chat and I was quickly able to identify the part numbers I needed to order. The process is very efficient and the service was excellent."

"Excellent all around! Friendly, attentive on-line staff with a neat "instant chat" feature. Simple to navigate website - took me just moments to find what I needed and get availability confirmation. Fair price and ridiculously cheap shipping charges. Ordered yesterday and I already see that it's on the FedEx truck for delivery today! And I didn't even pay for express shipping! Nice family business story, too. Highly recommended!"