"We bought Samsung washer & dryer from Appliances Connection. This online shopping place is the best prices that we can find. Also the staff was very helpful. Not only on the purchasing part, they even follow up with the rebate on the products. I just got assistance on filing the rebate on the products. Great place to buy with great customer services too."

"Oven is what I ordered and is working very well.
CS was very good priding info on my order."

"Khalid at Appliances Connection provided great follow-thru and customer service for a tricky issue with our dryer. Our dryer was shipped without a SN sticker and the warranty company couldn’t process a repair order for it. Khalid worked for us to track down the serial number and provided quick communications to resolve the issue. The warranty company then has responded well too. We’ve received good customer service despite Electrolux poor QA."

"So far, checkout was a simple process. A fine price on a hard to find fridge and ok delivery terms with an ok, if nebulous, timeline. Add on warranty pricing was fair. Documentation about delivery expectations seemed solid and explicit without being overwhelming.

However we've got some other real process and technical issues: there was no real indication that I needed to fill out a delivery survey. If I hadn't checked my account the next day I would still be waiting. This needs to be more explicit.

I didn't sign up for newsletter emails, but I'm getting them. And my antivirus shows the unsubscribe link as risky, so that's a nasty little rock-come-hardplace. Oh, and I accidentally used an unintended email address to sign up--guess what? You can't change this in your profile, so my usually pristine primary inbox is now going to be chockablock with AppCon junkmail that I can't stop or risk a virus.

Kind of Mickey Mouse on the whole. We'll see how delivery goes.

(Note that I am providing this review in exchange for upgraded service from AppCon, specifically they're going to lug the fridge into my house for me instead of leaving in on the porch. Theoretically. Very specifically: "We wanted to take this opportunity offer you a FREE White Glove Delivery* at no additional charge." if I filled out this review. Notice the asterisk in the quote? Well usually there's a second asterisk later in the document that tells you what the first asterisk wanted to tell you but decided it could wait. The secret here is there's no second asterisk in the email telling you what that first asterisk actually means, so I'm guessing this offer is going to be yanked out from under me on some technicality that wasn't listed. Feels like it would fit into the company's general sort of MO. We'll see, and I'll update if possible. Asterisk. Asterisk. Asterisk.)"

"Working with Appliance Connection was great. I needed a hard to find appliance and they had it. i needed it delivered and set up and they did it. I needed to reschedule the delivery twice and they did it with no questions or problems. "

"Customer service through the phone is great, dont use the online chat app, they dont give u direct answers"

"I am so pleased with the service and follow up assistance that I received from Shorena at Appliances Connection. This is my third major purchase from AP and the service just keeps getting better! Thanks again Shorena!"

"Helped with a rebate that i didn’t know i had coming"

"Bought Cheap and still Qualifird for rebate "

"Great products and very simple to order online"

"The website was great to use, as was that chat feature to get a few questions answered. It took less than two minutes to get my order placed, and my appliances or on their way."

"The price is good and the website is easy"

"I bought a refrigerator from this place. The items arrived on time, with no damage-it was exactly as advertised!"

"Everything they promised, happened. Estimate delivery time when ordered was right on the money."

"We get everything for our kitchen and laundry from Appliances Connection. Service is impeccable and product is also. Tracking and staff is handled perfectly and timely. we will contiue to return as long as we update :)"