ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-04-11

Rebate costumer service

"Great service. Wonderful experience. Thanks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-11

Washer Dryer

"Excellent customer Service. Hassle Free! Will be back again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

Nice to have someone watching out for you

"I was contacted by customer service indicating to me that I had not applied for my rebate on a recent purchase. I had registered the appliance and thought that was a rebate application. I called and spoke to Shorena who assisted me in the rebate application. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-11

Fast service

"Very happy with timeliness "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

Enjoyed working with these professionals. AA++

"Great prices, On time and professional staff!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-11

Good prices, responsive service

"Ordered an LG dishwasher on AppliancesConnection. Price was almost $100 lower than most other retailers (after mail-in rebate that wasn't offered elsewhere, etc). Delivery took a couple weeks because they didn't have my dishwasher in stock at first, but when I called they provided me with a clear update and expected timeline. It's easy to call and talk to customer service without navigating a long automated menu.
-
I ordered a dishwasher hookup kit. It was missing 2 wire caps - that may have just been a delivery problem. Replacement caps cost 10 cents so it was merely an inconvenience; otherwise my experience was quite pleasant.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-11

Great transaction

"Great transaction. Appliances delivered as promised in perfect condition. We saved hundreds over local retailer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-11

Great service

"My questions were answered quickly....thank you so much Shorena!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-04-10

Excellent Review for Shorena in Customer Service at AppliancesConnection...Outstanding!

"Excellent Review for Shorena in Customer Service at AppliancesConnection...Outstanding!
I am very impressed with the level of service and attention from the Sales Person Sally K and the Customer Service Person Shorena....Very Good, helpful and patient.
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-04-10

Reduced prices and great customer service

"We purchased a new gas range; this was actually our second appliance purchase with AppliancesConnection. we saved a good deal a money as they have great prices. Appliance was delivered with no issues. Customer service even helped submitting a rebate that was available for our purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-10

Great customer service

"I bought my Bosch dishwasher from Appliances Connection. Best price I found online. Most importantly, the customer service after the sale transaction is completed. They went above and beyond to help me with the removal of my existing dishwasher and during the rebate process."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-10

Great experience!

"Great customer service and informed me about a rebate for a washer and dryer that I was not aware...thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-10

LG Washer & Dryer-Great Price

"We ordered our LG washer and dryer from Appliances Connection on 3/15. Although it sat on a truck waiting to be picked up by the freight carrier for too long a time, I wasn’t in a huge hurry. The washer and dryer arrived, packed well with no scratches nor dents. We accepted delivery and so far are very happy with our purchase. If we encounter any problems in the future, we will update our review.
PS. I love the graphite steel color!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2012-10-16

Creating new order

"I mistakenly ordered 2 AC units that turned out would not fit in the wall opening I had prepared. The order was cancelled but not in time to avoid a shipping penalty. However, the customer service rep (Vico) was able to create a new order with different AC units that would fit and he removed the penalty fee altogether. There was a difference in price between the orders which he was able to quickly credit back to my account.

All in all, a very pleasant and professional service plus the pricing as well as the available options (haul away service, white glove service, etc.) was well worth placing the order with Appliances Connection.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2019-04-10

To my new appliances

"To my new appliances ; my experience was very good thank you so much and I can’t wait for my new appliances to arrive tomorrow 4/10/19"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process