"Pascal was very helpful. She helped me on the rebates and answered all my questions. When she wasn’t able to answer my questions she had the manager on the line right the way to ensure I understood and satisfied. I will definitely buy the appliances again from them."
"Although I haven't received my dresser as yet, Appliances Connection has been excellent at communication and keeping me informed. My personal impression is that they really do mean it when they say that the customer is important. I can't wait to receive the dresser! It is beautiful. Thank you Appliances Connection. Very happy customer so far."
"High end appliances were purchased and delivered in a professional manner exactly the way we were expecting!! The entire transaction went off without a problem. Thank you. "
"Appliances Connection website was a pleasant site to order from and an easy payment process."
"We ordered a range hood. We had a few issues upon delivery but all were resolved. We received a replacement part quickly, and later needed a copy of a revised invoice which was emailed within minutes.
The price was the best out there for this item."
"I was somewhat reluctant to buy a major appliance online. My experience with Appliance Connection has convinced me that this is the way to buy from now on. They are focused on providing a delightful customer experience from the first contact to waving goodbye to the delivery people. Five stars! "
"Great experience, thank you"
"I have always been treated with respect from Appliance Connection. Victor #2034 definitely went the extra mile to take care of me and put a smile on my face by providing me with top notch service. I will be buying more from him very very soon. Thanks appliance connection."
"Spent some time with some difficulty looking for a specific model microwave in a certain color besides stainless steel so that it would match the color of the rest of our kitchen appliances. AppliancesConnection had the exact model with the color that we wanted. After checking various sources, they had one of the best prices on the Internet and that includes checking the local box stores as well. The staff were very helpful in answering questions and following up. We will definitely check with them on future appliance purchases."
"Purchased a Samsung refrigerator online that was delivered very fast, professionally and courteously handled by the delivery service. After we pulled of the protective plastic off we noticed two parallel long lines resembling scratches. A closer inspection revealed what was obviously a manufacturers defect on the stainless steel door. We contacted Appliances Connection immediately and a case was opened. I had the good luck to have Iljana as my customer service agent. This young lady was truly amazing. She answered all of my emails within minutes and worked tirelessly to help me resolve my problem. After almost 40 emails back and forth over a two week period she was able to have Samsung replace my refrigerator door, and it was done by two great guys who were also very professional. Iljana is a true professional customer service agent who is a credit to Appliances Connection. She serves as a gold standard, and a benchmark to all customer service agents. If I could reach out to her superiors or the owner of the company I would tell them that she is worthy of a promotion and a pay raise. Because of her I will recommend Appliances Connection to all my friends and I will certainly buy from them again. You're the best Iljana and thanks again."
"The customer service was superb and I was able to get my complex issue solved smoothly and quickly. I'm a happy customer."
"My experience with appliance connection has been excellent. They have been wonderful and never had any problem with my purchases. I will always use them in the future. Thank you!"
"I ordered a new cook top which was the best price around. I received a call from there customer care advising me my credit card was declined. I called my bank and they said there has been fraudulent transaction recently and mine was flagged and a hold had been put on my card. I was able to clear this matter up with the bank, and called appliance connection back same day and they were very helpful to get my purchase thru the same day. I am very happy with the way I was handled."
"Everyone at AppliancesConnection has been great! The prices are good and they shipped from there warehouse within 3 business days, as promised. The problems started after that. My appliances languished in a warehouse for for over a week before I started trying to track them down and find out what the hold up was. I kept being put on hold and promised to be called back, which never happened. I finally went back to AppliancesConnection (even though they had done there part) and they tried to help but it is still not resolved. Long story short, great company with a lousy delivery system.
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"My 5th purchase from AC, now my entire kitchen, laundry room and garage has been furnished by AC...5 star service."