"Filters were received a few days after ordering. Only reason I haven't given 5 stars is I thought I was ordering o-rings for my filter cartridges, but got the wrong ones. Would be good if products were grouped together on the site to avoid this situation. Other than that, good job!"
"Staff answered my pre purchase questions well, and I got the pressure tank at a good price with shipping included. Delivery was fast, and the driver courteous, helped me get the tank up the driveway. I am very happy with the service at Aquascience."
"Good price and fast delivery!"
"Aquascience responded to my issue and resolved it in a timely manner. I had a problem with my reverse osmosis system and it was resolved after contacting them and explaining my issue."
"They were cheaper than anyone else by several hundred dollars. The pump arrived quickly and worked perfectly. What more can you say?"
"Aquascience provided a great deal of help with choosing a system, getting the correct size, and installing it"
"1 part came broken been trying to talk to someone for 2 days now with no luck."
"Easy and quick service. Helpful staff. "
"All around great experience. Thank you! "
"overall they communicated well and then they didn't ... still have no idea if item is available. "
"they have a very goods products, reasonable shipping time, easy website to navigate and buy products. "
"I called with a number of technical questions that were promptly and completely answered by online sales support. I now ordered two Goulds well pumps and various pipe connectors. Delivery was free and prompt by FedEx. Bravo to Jim Tutko, my sales rep."
"Very good, quick shipping "
"Order was handled professionally with extra care to get same day shipment for overnight delivery. Very pleased!"
"Very good price for the product. Good quality compared to what I could get off the shelf locally."
A rep from Aquascience.net, AquaScience, has responded:
“We did speak with you before you ordered the pump. I letting you know that these pumps were on backorder since July 1st. After our conversation, I spoke with our sales rep and were informed that Grundfos website did not have accurate information on their stock levels. I had left you a message letting you know what I had been told. The pump was shipped to you 5 days after you ordered it, and the same day that it arrived here. ”