ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2024-02-03

I have probably bought now 10 of your pieces....for outdoors...wedding...birthdays....BEST BEST GIFTS EVER...I love everyone!! THANKS

"Have loved everything I have bought from your company....you wait....I WILL BE ORDERING WAY MORE! THANKS

Sue
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-02

Corbels

"I ordered two corbels a few weeks ago to make sure they would work. I installed them and they look fabulous so I ordered 16 more.
The process was easy and efficient.
"

Detailed Review Benchmark + -
Recommend
Ease of Use

Verified
5/5

2024-02-02

Amazing quality

"Early arrival of order would definitely order from you again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-26

Good selection and pricing

"Website is easy to navigate and the payment process is trouble-free. Product arrives within days."

Detailed Review Benchmark + -
Recommend
Ease of Use

Verified
5/5

2024-01-31

Wonderful Customer Service

"Lakin was a great help with all of the questions that we had before placing the order."


Verified
3/5

2024-01-28

Expensive shipping

"The price for the item was reasonable but the shipping was expensive"

Detailed Review Benchmark + -
Recommend
Ease of Use

Verified
3/5

2024-01-28

Shutterd

"The shutters are good looking but I expected some foam or filler on the edges to give them more durability and firmnesses on the attached areas "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2024-01-28

Product not yet received.

"Shipping date has been delayed twice. If this is an example of purchasing from Architectural Depot, I very well may look elsewhere."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-01-25

Not yet received my order.

"CAn't evaluate the exerience since the order has not been shipped. I have been given a ship date in February but billed already. They eplained why and it is acceptable, considering they deal mostly with commercial accts. or so it seems. Not happy with the delay or the lack of explanation but the product is hard to find so I must bne patient."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-01-22

Yay

"Yay found what I needed......."

Detailed Review Benchmark + -
Recommend
Ease of Use

Verified
3/5

2024-01-22

some discounts do not apply properly

"when i up my order to 50 the discount didnt change. ended up only getting 48 but would have got 50 it the discount had appiled."

Detailed Review Benchmark + -
Recommend
Ease of Use

Verified
4/5

2024-01-21

"ordered real wood working shutters - south of france style and so far they look like they will be perfect
- arrived quickly and in perfect condition
"

Detailed Review Benchmark + -
Recommend
Ease of Use

Verified
5/5

2024-01-18

RAFINAMENT

"I M NEW TO YOU , BUT I WAS VERY SURPRIZED ABOUT QUALITY OF U PRODUCT "

Detailed Review Benchmark + -
Recommend
Ease of Use

Verified
5/5

2024-01-16

Unique products, fast delivery.

"Architectural Depot is the place to shop if you’re building or renovating and you crave uniqueness. Its products can turn an ordinary home into an exquisite looking residence."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2024-01-16

Our shelf arrived chipped. I sent a picture and a message but never got a response

"Not very good. As explained above "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service