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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2023-11-23

The Tin Man

"Truely a pleasure shopping and well organized inventory."

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Recommend
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Verified
5/5

2023-11-28

Cedar Corbels

"Fast and professional service
Excellent craftsmanship
"

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Verified
5/5

2023-11-27

Great Product

"Fast and easy ordering and shipment. "

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Verified
5/5

2023-11-24

faux wrought iron ceiling medallion

"Perfect paint job. The medallion looks just like wrought iron, which is the look I wanted!"

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Verified
1/5

2023-11-24

Broken shutter, missing parts.

"Still waiting on customer service to correct missing batons and screws and replace broken shutter. 1000.00 order comes in very cheap packaging."

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Verified
2/5

2023-11-23

Still waiting

"I ordered a floating beam early November. Now a day before thanksgiving and no confirmation of shipment. Should have shipped today. Will wait a few days to see if I get an update."

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Verified
5/5

2023-11-22

Gable Ready

"I used the website to create my own personal product, I found it very easy to use and will be back after I check out the first product."

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Recommend
Ease of Use

Verified
3/5

2023-11-22

Shipping delayed

"My first order came quickly. the second order was delayed and delayed the completion of my project. Great product but not a good situation"


Verified
5/5

2023-11-20

Great Service!

"The team at ArchitecturalDepot are fantastic to work with. Not only do they have great products, but their support staff are very responsive, friendly and professional. I'm looking forward to a long business relationship."

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Verified
5/5

2023-11-20

Good service

"The web site was easy to use and the staff on the phone was very helpfull."

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Verified
4/5

2023-11-14

NA

"Update: I changed my original post due to my order arriving yesterday way ahead of their of 13 Dec. ETA. The only thing I was a little disappointed in was customer service not getting back with me about my question on color choices.

It’s 14 Nov 23. Just placed an order for Dutch lap siding block in clay color. I called yesterday and talked with customer service for help figuring out which color clay to order since they had a few to choose from. They said I would receive a call back or email after they determine what color block EZBLK070L PC was for their brand. Didn’t get either so I’m not so happy with customer service. Today I took the chance of ordering the block in color code 097 hoping it’s the same or close. Also not so happy with the estimated delivery date of 13 Dec 23.
"

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Recommend
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Verified
5/5

2023-11-18

Item was just as described

"The order was easy and the medallion worked for our space."

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Verified
5/5

2023-11-17

So Easy!

"Easy to understand. Easy to order. Lots of choices. Great product."

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Recommend
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Verified
5/5

2023-11-16

Great options. Great prices

"Really pleased with options and prices. Easy site to navigate . Look forward to receiving your product for my home project!!"

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Recommend
Ease of Use

Verified
5/5

2023-11-16

Love Architectural Depot!

"This was so easy to find the size you need and click and you
Are done!
"

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Recommend
Ease of Use