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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2023-10-02

Shutter relief

"Easy to find and order what was needed and the correct fit"

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Recommend
Ease of Use

Verified
5/5

2023-10-02

Easy Peasy !

"Very easy to work through the ordering process. Just what I wanted."

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Recommend
Ease of Use

Verified
5/5

2023-10-02

Great

"Very fast and affordable service!"

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Recommend
Ease of Use

Verified
2/5

2023-10-01

Irritated

"The site was straight forward to work with. I’m irritated being forced to write a review "

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Recommend
Ease of Use

Verified
1/5

2023-10-01

Never recieved my items

"Never received my items …"

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Verified
1/5

2023-10-01

Not a good experience…unfortunately

"I thought I found the product that would match what I already had but when I received the panels they were not at all what the site had resembled. I contacted the company, which was very difficult to get a human being to talk to, so that I could send them back and get a refund. I was told that there was a 20% restocking fee and I had to pay for return shipping!!! That was outrageous! It was not my mistake and it cost me $151 to send the product back. Bad service, bad website, bad company!"

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Verified
1/5

2023-09-29

WRONG MOLDING

"We received the wrong molding. Now I am paying extra to get the correct (at least I hope it will be correct) items shipped quickly. "

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Verified
3/5

2023-09-28

Not the best quality

"current shutters have three ribs per side. These only have two and one that needs to be used to mount to is thinner! The shutters I bought were recommended by a Arch Depot Rep. I would look elswhere and ask for a sample or maybe a picture of the back next time. I had to come order more clips. Current shutters have six clips per each, more than likely due to 63" lentgh. I was told only use 4 per each shutter. With 60 mph winds a standard here now I want more especially with flimsier shutters."

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Recommend
Ease of Use

Verified
5/5

2023-09-28

A fast delivery of an excellent product

"Vinyl Shutters arrived quickly and were very easy to install with the supplied hardware. "

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Verified
5/5

2023-09-27

Great shutter options

"Was looking for exterior shutters for our mountain house, and there were so many great options in a wide range of price options. We found exactly what we wanted at a great price."

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Recommend
Ease of Use

Verified
2/5

2023-09-26

Disappointing

"Item arrived damaged and have been unable to get it resolved. Still waiting to hear about either a replacement or refund. Only have automated customer service and leaving messages and sending emails with pics to no avail. "

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Verified
5/5

2023-09-26

Perfect accent piece

"Needed something to accent my new ceiling fan and cover the drywall repair. This is perfect."

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Verified
3/5

2023-09-25

"Difficult to find how to use my depot dollars

Also difficult to find fasteners
"

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Recommend
Ease of Use

Verified
1/5

2023-09-25

"Product is different from picture on order shown"


Verified
5/5

2023-09-24

Great procing

"I’ve ordered shutters for a couple of houses and the pricing is great and there’s been no fading. They look like they did when I bought them 5 years ago. "

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Recommend
Ease of Use