"Your website made order TOO EASY if you know what I mean!!"
"Flawless as usual. No BS just great service and products."
"Lost our order but took our payment !!
No one at this company can tell me where my order is at ???
Took our money ok !!
Still waiting to get a call back or a email , BUT NO RESPONCE , Excepted we don't know what happened ??
HORRIBLE
Nice first impression as we are a first time customer and maybe the LAST TIME CUSTOMER.
I NEED SOMEONE TO CONTACT ME. "
"I have purchased items through this company more than once. The quality of the shutters are excellent. Would highly recommend this company"
"Searching on Amazon didn't work; I one the product existed but could not find it there. AD's website was easy to navigate and had detailed product info. and allowed me to checkout with Amazon in the end - fantastic!"
"Tricky without the help of my archt. But easy to order. Custom sizes were a little tricky, but I got through it."
"Easy to order have used them before"
"A few years ago I ordered shutters at our previous home and wanted to add another shutter at our new home. My experience before was positive so I came back to Architectural Depot knowing I would get a good product in their shutters again. "
"Couldn't place my order without signing in. Couldn't remember my password. Went around, around and around in circles trying to change the Damn password! Why couldn't I just proceed as a guest like most websites allow???"
"I ordered the unfinished cedar gable vents for a small barn I'm building. The quality is very nice. They are square and true, with nice screening, and the wood is clear. They look great with my white oak board and batten siding."
"I searched the web for days to find shutters to match the one's already on my house. Finally I called Customer Service and spoke to Haley M. and she sent me the dimensions guide which was what I needed to confirm the physical attributes that match my shutters perfectly. Haley was so kind and helpful to send me to the pdf to confirm the match."
"quick and easy, hope they get here soon"
"We received the shudders in a good amount of time. However, I am not happy with the appearance. They look plastic. I am hoping once we install them that it is not noticeably cheap. This is one reason I am usually hesitant to purchase items online. Lesson learned."
"Easy purchase. Quick to ship and track. Box was pretty beat up in shipping but packaging kept it safe inside."
"After receiving damaged and poor quality shutters that cost over $5k, it took MONTHS of arguing with "the manager" to get a portion of my order replaced. They refused to refund my money. The custom PVC shutters look like they were cast in rough concrete, even though they were supposed to be primed - ready for paint. During my disagreement with management, I checked out their BBB reviews. Wish I had done that before ordering. They have been reported multiple times. I DO NOT recommend this company or their product. The last review I left wasn't put up for the public to see. Lets see if this review makes the cut."